What are the responsibilities and job description for the Trust & Safety Policy Analyst position at Match Group?
Our Mission
Launched in 2012, Tinder® revolutionized how people meet, growing from 1 match to one billion matches in just two years. This rapid growth demonstrates its ability to fulfill a fundamental human need: real connection. Today, the app has been downloaded over 630 million times, leading to over 97 billion matches, serving approximately 50 million users per month in 190 countries and 45 languages - a scale unmatched by any other app in the category. In 2024, Tinder won four Effie Awards for its first-ever global brand campaign, “It Starts with a Swipe”™
The Team and Role
Tinder brings people together. With tens of millions of users and a presence in 190 countries, our reach is expansive—and rapidly growing. Your work here can change the world. Our Trust & Safety Policy Team is dedicated to maintaining our Community Guidelines to help keep our users safe and promote a trusted and inclusive user experience. They work tirelessly to understand user behaviors and create meaningful protections against harmful activity.
We are looking for a Trust & Safety Policy Analyst to support our growing Policy Team. In this role, you will help us develop, maintain, and implement our Trust & Safety policies. We are looking for someone with an analytic mindset ready to delve into the minute details of user behavior and provide recommendations to ensure we are always improving. Positivity and attention to detail are a must. If you are a team player with a passion for policy, we want to hear from you.
It is possible that this role will be exposed to harmful content as part of ongoing work, in response to escalation requests, or by chance. Topics may include physical/sexual harms, hateful or harassing content, child safety, and similar areas.
Where you’ll work:
This is a hybrid role and requires in-office collaboration two days per week. This position is located in Los Angeles, San Francisco, and/or Palo Alto, CA.
\n- Analyze existing policies and guidelines to identify gaps, inconsistencies, or conflicts
- Conduct efficacy reviews to determine whether the policies are applied properly
- Identify and fill knowledge gaps
- Support the development of new policies, including researching policy topics
- Work with cross-functional partners to implement changes and manage feedback from operations teams
- Be a subject matter expert in assigned policies
- Stay up to date with recent trends in content policy and moderation
- 2-3 years of Trust & Safety experience
- Experience in developing and/or improving content policies
- Record of successful project management
- Strong attention to detail, highly self-driven, and results oriented
- Proven ability to use collect, synthesize, analyze, and interpret both quantitative and qualitative data
- Experience working with, influencing, and negotiating with a broad array of stakeholders
- Organized and comprehensive communicator
- Unlimited PTO (with no waiting period), 10 annual Wellness Days
- Time off to volunteer and charitable donations matching
- Comprehensive health, vision, and dental coverage
- 100% 401(k) employer match up to 10%, Employee Stock Purchase Plan (ESPP)
- 100% paid parental leave (including for non-birthing parents), family forming benefits, and Milk Stork, which provides access to breast milk shipping for business travel, surrogacy, and employee relocation
- Investment in your development: mentorship through our MentorMatch program, access to 6,000 online courses through Udemy, and an annual stipend for your professional development
- Investment in your wellness: access to mental health support via Modern Health, and Insight Timer; paid concierge medical membership, pet insurance, fitness membership subsidy, and commuter subsidy
- Free subscription to Tinder Gold
Commitment to Inclusion
At Tinder, we don’t just accept difference, we celebrate it. We strive to build a workplace that reflects the rich diversity of our members around the world, and we value unique perspectives and backgrounds. Even if you don’t meet all the listed qualifications, we invite you to apply and show us how your skills could transfer. Tinder is proud to be an equal opportunity workplace where we welcome people of all sexes, gender identities, races, ethnicities, disabilities, and other lived experiences. Learn more here: https://www.lifeattinder.com/dei
If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact employeebenefits@match.com.
Salary : $75,000 - $90,000
