Lead Developer, People Technology

Description

WHO WE ARE?

Our client is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors, or preservatives. With over 3,000 restaurants as of March 31, 2022, in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants. Ranked on the Fortune 500 and is recognized on the 2022 list for Fortune's Most Admired Companies. With over 100,000 employees passionate about providing a great guest experience, our client is a longtime leader and innovator in the food industry. Committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. 

THE OPPORTUNITY

The Lead Developer, People Technology is a key individual contributor role serving as the technical SME and primary point of contact representing the Global People Systems technology landscape (Workday, Workforce Dimensions, Taleo). This role will be responsible for overseeing tenant management, creating, and maintaining integrations, new features, BIRT and complex reports. This role has expertise with a variety of integration types including but not limited to Workday Studio, EIBs, Web Services, and Core Connectors, as well as WD Extend. Will look to this position to provide mentorship and guidance to development and functional team members and oversee technical AMS vendors and resources. 

This is a Technical Lead role and will build trusted relationships and partner closely with the CEOs, internal stakeholders and 3rd party vendors to gather requirements, design, build, test and deploy people technology solutions. The position ensures data integrity and security of the data through audits and report writing. The position performs system performance and health checks and ensures data integrity and security of the data through audits and report writing.  This role will partner and follow IT compliance, change control advisory board, and support Sox/Audit. Will be responsible for supporting the WD release activities and responsible for triage, issue resolution, RCAs, case management and Production application support. 

Principle responsibilities include, but are not limited to:

• Technical lead on People Systems projects, building new integrations and features (requirements gathering; suggestion of ideas and solutions; creation of technical documents; unit testing; collaboration with functional users on UAT (User Acceptance Testing); follow SDLC (Software Development Life Cycle) methodologies and Change Control processes)
• Maintaining Existing Integrations (same as above, with the addition of troubleshoot data-related issues and identify ways to improve the process; maintain yearly schedules for integrations)
• Manage Production Support (monitor system health; Workday and other People Systems alerts and notifications; troubleshoot and resolve ServiceNow tickets (routing to appropriate teams when needed); training and documentation to Tier1 support)
• Reporting (assist with complex report creation for business users; provide PeopleSoft data for legal requests; creation of RaaS reports for other teams to connect and obtain data from Workday)
• Workday/Kronos /Taleo ancillary and other People systems Releases and service updates (participate in all people systems releases/service updates specific to integrations review of new features, modifications, and testing of all custom components)
• Create and maintain technical specifications and documentation
• Lead, mentor, and coach development and functional team members 

Requirements

• BS/BA in Computer Science, Math, Information Technology, or other related fields
• 8 years of experience with the development of WD Extend apps, WD Everywhere, Workday Integrations (EIBs, Core Connectors, Studio, Web Services, REST APIs); 4-8 years of experience with IT Compliance
• Workday certification(s) preferred
• SOX and PCI Compliance
• Experience working with computer hardware and software; project management; possess Best Practice Framework knowledge of ITIL, ISO, or COBIT; be highly organized and self-reliant with the ability to multi-task
• Evaluate (through the identification of issue trends, production support, etc.) and proactively improve existing integrations in Workday