What are the responsibilities and job description for the Greeter/Customer Service position at Maven Workforce?
Position: Greeter
Location: Wauchula, FL
Job Description:
- Must be bi-lingual (English/Spanish)
- Meets/greets customers and assists customers with the application process (on-line and paper) and navigating through the self-service lobby.
- Ensures lobby equipment (example: copier, phone, and fax) and forms are operationally available to customers throughout the day.
- Answers general inquiry questions related to program requirements, application processing, case status, and benefit information.
- Logs customer into computer-based system for data collection and customer service resolution; follows established procedures to escalate complex customer inquiries to ensure resolution.
Job Type: Contract
Salary: $14.00 - $15.00 per hour
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Ability to Relocate:
- Wauchula, FL: Relocate before starting work (Required)
Work Location: In person
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