Regional Director | Hattiesburg, MS

Who We Are:

Maverick Health is reimagining the future of Healthcare across the United States. We are a consumer health company specializing in at-home and on-site diagnostic testing, providing patients with actionable insights through our fully integrated physician network. We are a team of fun, outgoing individuals in healthcare providing physicians and patients with quick and accurate testing all while in the convenience of your own home. Amid a global coronavirus pandemic, we quickly scaled to play our part in providing accurate and reliable testing and clarity to those who need it most in these trying times. We provide reliable, fast and easy testing with an end-to-end solution for our organizational and individual customers. As we rapidly expand our testing across the US, we are committed to help each of our communities overcome this challenge together.

Job Summary:

As we continue expanding and growing our initiative to launch accessible COVID-19 collection sites across the United States, we are seeking well-presented and innovative candidates to operate drive through testing sites.

Our patients are our number one priority, so your ability to provide excellent communication and customer service is essential. If you are looking to be a part of a rapidly growing team of fun, energetic individuals and eager to help bring certainty to those who need it most right now, join our Maverick Health Team!

Duties/Responsibilities

• Uphold Maverick Health signature COVID-19 testing experience
• Communicate between corporate and field staff on day to day operations
• Oversee all testing sites within a specified region
• Organize and manage staffing for testing sites
• Adhere best practices for gathering specimens to test for COVID-19 using basic knowledge about test kit instructions.
• Enter all necessary data into online testing portal
• Understand and comply with all applicable federal, state, and local laws and company policies
• Maintain all HIPAA standards
• Manage locations identified by the company; to perform rapid COVID-19 testing and collect related specimens for Rapid and PCR COVID-19 testing.
• Perform other related duties as necessary

Expectations

Morning Tasks:

• Check in every morning with your regional managers to ensure all sites have appropriate staffing and equipment.
• Work with your managers to make appropriate staffing moves or equipment reallocation.
• Report any staffing or equipment issues that may cause a site to delay opening or not to open.
• Report any weather issues in the local area that could cause delays to the site.

During the day:

• Make pop in visits to your sites to ensure that the sites are running as they should. Make any corrections immediately.
• Review the testing process as the site performs the test to ensure they are following all the correct testing measures.
• Audit the site's inventory with the Drive Thru Site Inventory Sheet.
• Help coach the teams on processes, flow, testing, and sample collections to ensure the sites are following all procedures.
• Relay all new information to the site that has changed since your last visit.

End of Day tasks:

• Confirm all of your sites clock in times and locations to ensure accuracy. Report any location or unusual activity.
• Check with all of your Regional Managers on the sites they plan to visit the next day so that you can plan your schedule for the next day.
• Make sure to make any staffing changes for the following day based on the time off request to ensure proper coverage of all sites.

Weekly task:

• Hold weekly conference call with your regional managers and site lead for your area to help keep continuity across all sites.
• Join the weekly Regional Director/Regional Manager state call.
• Join the weekly MS call.

Requirements

• Strong and positive communication skills
• Customer service experience (1 year preferred)
• High School Diploma or Degree in related field (equivalent experience may be accepted in lieu of degree)

Experience

• Leadership Experience (including Military Leadership Experience) preferred
• Health care experience (2 years preferred)
• Maverick Health is an Equal Opportunity and Affirmative Action Employer

Details