What are the responsibilities and job description for the Hostess/Host position at Maverick Whiskey?
Maverick Whiskey, a new concept locally sourced Distillery with a Full Restaurant, Retail Space, Tasting Room, Craft Cocktail Bar and Event Space seeks an experienced Host/Hostess and Retail associate. Please take the time to look over our website and you will see what I mean by. Come for the job, stay for the opportunity! There are so many amazing opportunities here - come leave your mark on Maverick!
Host/Hostess responsibilities include interacting with customers, managing our guest seating and meal pacing, abiding by laws and service regulations and adhering to the highest standard of personal and brand representation.
Duties include but are not limited to:
- Learning our brand and history.
- Schedule reservations by phone and walk-in for bar and restaurant patrons
- Interact with customers, transfer them from front door to table, ensure that the server is alerted
- Assess customers’ needs and preferences and make recommendations
- Check customers’ identification and confirm it meets legal drinking age
- Confirm reservations, book parties and communicate with the Manager regularly to ensure a smooth, efficient service
- Stay guest focused and nurture an excellent guest experience
- Comply with all food and beverage regulations
- Adhere to the responsible consumption service standards and applicable state laws
- Provide information on Maverick history, distillery operation and amenities as requested
- Be versatile and available for catering events
Please have the following:
- 1 years as a host/ess in a high volume restaurant
- 1-2 years of OpenTable and POS experience
- 1-2 years of paper reservation booking experience
- A general knowledge and understanding of South Texas Regional Cuisine
- Ability to work quickly and pleasantly with a genuine smile on your face
- Outgoing, cheerful disposition – you’ll give information on our amenities, history, staff and products
- Accuracy and speed in handling emergency situations and providing solutions
- Familiar with our industry’s best practices
- Working knowledge of basic computer software programs (MS Office, POS, purchasing programs)
- Current Food Handler’s License
- TABC License
Job Type: Full-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Physical Setting:
- Fine dining restaurant
- Upscale casual restaurant
Schedule:
- 8 hour shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Tips
Ability to commute/relocate:
- San Antonio, TX 78205: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location