What are the responsibilities and job description for the Senior Creator Community Manager position at Mavrck?
Mavrck is the all-in-one, advanced influencer marketing platform enabling enterprise consumer brands to harness the power of social proof that consumers trust today. Marketers use Mavrck to discover and collaborate with influencers to create trusted content at scale. Mavrck is the #1 influencer marketing platform for the Enterprise on software review site G2, and was also named a “Leader” in Forrester’s evaluation, The Forrester New Wave™: Influencer Marketing Solutions, Q2 2020.
In order to be the leading, all-in-one, advanced influencer marketing platform, Mavrck must invest in our relationships with Influencers and Creators. Managing and enhancing our relationships with Creators will not only improve our reputation among them but also lead to discovery of trends and insights that can inform key initiatives within our business. With the unification with Later, the two organizations must leverage qualitative research directly from the creators who are the early adopters and innovators within the space.
This role will manage our relationships with Creators and Influencers for the purpose of owning the Creator POV within our organization. Consistent engagement with creators should also drive discovery of opportunities for innovation and disruptive growth for the company. Lastly, access to Creators that we have a relationship with will be leveraged across the organization for initiative like product or market research.
An example of day to day responsibilities include:
- Conduct conversations with Creators to build and maintain relationships
- Organize deliverables from the Creator Advisory Board
- Report on growth and engagement of the Creator Advisory Board
- Proactively communicate trends and learnings to internal stakeholders
- Facilitate Creator surveying in collaboration with the Research team
- Explore long-term innovation opportunities from Creator trends
- Support internal requests such as from Product or Marketing for creator access
This role will offer the opportunity to work closely with a variety of different Creators and communicate with both large volumes of creators and more closely on an individual level. Success in this role will be measured by maintaining an accurate pulse and creator perspective that is leveraged by the organization and a healthy creator community.
Mavrck is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career. If you identify with the following, we encourage you to apply!
- Required: Experience creating content on the primary social media networks
- Required: Experience building and managing relations and a digital community
- Required: Strong written communication and building in-person relations
- Experience measuring the health and engagement of digital communities
- Experience executing influencer marketing campaigns
- Experience with other integrated marketing tactics (e.g. email or affiliate marketing)
- Experience mapping research and insights into trends and predictions
Some perks of being on our Squad include...
- Remote Work: We acknowledge (now more than ever) that you do not need to be in an office or at a desk to be successful !
- Unlimited PTO: To further support freedom and flexibility, we want you to take the time off when you want or need it to best recharge!
- Flex-Fridays: Summer Fridays are year long at Mavrck. Catch up on emails on Friday afternoons or start your weekend early - the time is yours!
- Paid Parental Leave: Take up to 12 weeks paid leave when a little one joins the family!
- Ongoing Learning: Growth is a big reason people join Mavrck and a core tenet of our culture, so we provide access to a variety of Learning and Development options, like online courses or coaching - and support you pursuing ones that you are passionate about!
- We Care: 401k, Health, Dental, Vision, Long Term and Short Term disability are part of a comprehensive benefits package
- Fun Environment: When we’re in the office, music, jeans and t-shirts are the norm!!
- Yummy Food: Healthy snacks are always provided!
Mavrck is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing the form below.