Revenue Manager

Maya Hotels | 8632 Wilkinson Blvd, Charlotte, NC 28214

We are always looking for people that have a heart for service to join our company. Maya Hotels owns and operates great brands from Hilton, Marriott, & IHG. We understand that creating a desired employee experience is key to helping us deliver exceptional guest experiences and become an employer of choice. We believe that if you take care of your employees, they will in turn take care of your customers and guests.

This role is based in the Maya Hotels Support Center.

Job description

The primary purpose of the Director of Revenue Management is to determine the optimal mix of sales and execute strategies to achieve the ideal mix of business through pricing, inventory management, and distribution strategies across all revenue channels.

Job Responsibilities

• The Director of Revenue Management will be tasked with the following duties, responsibilities, and assignments:
• Develop, implement, evaluate, and adjust transient, group, and contract mix of sales, inventory, pricing, and distribution strategies to achieve the hotel goals.
• Evaluate and provide recommendations on pricing, inventory management, and distribution of catering, outlet, and other revenue streams.
• Demonstrate an understanding of market conditions, industry trends, and the competition by analyzing STAR data, TravelClick Business Intelligence, Brand reports, and other competitive insight.
• Control all aspects of the property Central Reservation System and Revenue Management systems, including daily management and proper set up of rates, inventory, distribution, and business rules.
• Review proformas and displacement models to assist in determining the optimal mix of business and understanding the profitability of potential accounts.
• Responsible for accurate data input and report generation of revenue tracking tools.
• Work with the Sales/Event Managers or other designated associates to ensure group block and pickup inventories are accurate, and current, balance between systems, and follow netting and cutoff guidelines.
• Maintain informational databases to ensure accurate, current, and thorough information is distributed consistently and correctly across all channels.
• Maintain the room revenue forecast in the brand revenue management system.
• Monitor and ensure proper market segmentation coding; and
• Any and all other work as required to complete the primary purpose of the position.

Qualifications

1 year or more of revenue management, sales, and/or business analytics or strategies experience

2 years of revenue management role, Hospitality experience

Bachelor's degree in Finance, Economics, Statistics, or equivalent experience

Knowledge of Lightspeed, Opera, and OnQ

Required Prior Experience:

1 year or more of revenue management, sales, and/or business analytics or strategies experience.

Preferred Prior Experience:

2 years of revenue management role, Hospitality experience

Preferred Education:

Bachelor's degree in Finance, Economics, Statistics, or equivalent experience