Activities Coordinator (Washington, CT)

OUR COMPANY 

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic, and stylish, these hotels hum with a vibrancy that is both refined and relevant.

OUR PROPERTY
Located in the idyllic town of Washington in Connecticut, Mayflower Inn & Spa is an exquisite country retreat, nestled in 58 acres of beautifully landscaped gardens and woodland. Just two hours’ drive from New York City, it is renowned as one of northeast America’s most distinguished luxury hideaways. Memories are made easily when you stay at our boutique hotel in Litchfield County, a portal to a simpler time, where the definitive measure of the good life is in soul-stirring moments rooted in the idyllic countryside.

ROLE SUMMARY
Join our team as Activities Coordinator and become one of the authors of our story. As part of the Auberge family, you will be responsible for for setup, execution and follow-through of various complementary and paid guest experiences at Mayflower Inn & Spa. They are someone who is organized and efficient while having the ability to speak and work with guests to ensure they have a memorable experience. The Activities Coordinator will play a key role in operations and be cross-trained to assist in every department and aspect of the hotel. This is a wonderful opportunity for a curious and active person to join the exciting world of hospitality and experiences.

The Activities Coordinator role works on projects that range across culinary, design, wellness, adventure, art, fashion and music. This is a great opportunity for a hyper-organized, detail-oriented individual who is curious and passionate about any of these fields and how they impact the guest experience. The Director of Experiences will coach the coordinator to hone their project management skills and to develop a keen eye and strategic, critical approach as it relates to experiences and touchpoints that drive the property’s brand pillars and positioning.

KEY RESPONSIBILITIES

• Preparing and executing special events, weekly activities, classes and programs that allow guests to create lasting memories and maximally experience our core pillars: design, wellness, culinary, seasonality

• Engaging with guests in an effort to promote and sell additional activities in tandem with the Concierge team

• Maintain cooperative relationships and open lines of communication with leaders of other departments throughout the hotel to ensure successful execution of programming and product offerings

• Help manage and finalize SOPs for all existing and new experiences; including trial set ups and photo documentation to maximize their effectiveness as a key experience training and execution tool

• Coordinate OS&E purchases; liaise with appropriate departments to organize, store or set up on property

• Manage and submit invoices for all 3rd party vendors and partners

• Communicate with experience vendors and hosts as needed for smooth operations day to day

• Organize and maintain the activities storage areas and FF&E/OS&E

• Help execute creative design touchpoint projects under the direction of Director of Experiences

• Coordinate design and printing of collateral on an as-needed basis

• Work with marketing team to fact check website to ensure experiences are up to date

• Set up and host experiences on property on an as-needed basis

• Gather and organize metrics on experiences and programming: bookings, guest feedback, revenue 

• Communicate with team members on upcoming experiences or events on a daily basis

• Manage internal programming calendar and spreadsheets used by Experiences and Marketing departments

PREFERRED QUALIFICATIONS

• A willingness to follow procedure, complete tasks in a timely, accurate, and efficient manner, maintain proper attendance, and comply with company policies

• Adaptability, strong organization and time management skills

• A passion for visual excellence and consistency

• Clear and strong communication, working with all departments of the hotel

• Detail oriented with a desire to present all activities and gifts at the highest standard

• Independent worker who can be a leader and assistant to the experiences team

• Have a positive demeanor and a sense of adventure who regularly enjoys outdoor, wellness, culinary and design-related activities

OUR STORY
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please share with us why you want to become part of our collection.

Auberge Resorts LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.