What are the responsibilities and job description for the Warehouse Manager position at McCollister's Global Services, Inc.?
Job Description
Position
Warehouse Manager
Overview
Reports to Terminal Manager
Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members. Responsibilities encompass all warehousing activities, receiving, inspection, shipping, wireless inventory control, and data entry.
The Warehouse Manager ensures all warehouse operations are efficient and economical. Manages both household and electronics warehouse functions including loading, unloading, and storing freight to meet customer and warehouse requirements.
Responsibilities
Position
Warehouse Manager
Overview
Reports to Terminal Manager
Plan and execute assigned orders to exceed customer expectations, ensure customer satisfaction, and maintain profitability for McCollister’s and its members. Responsibilities encompass all warehousing activities, receiving, inspection, shipping, wireless inventory control, and data entry.
The Warehouse Manager ensures all warehouse operations are efficient and economical. Manages both household and electronics warehouse functions including loading, unloading, and storing freight to meet customer and warehouse requirements.
Responsibilities
- Manage/ supervise daily warehouse operations.
- Manage warehouse space to optimize efficiency.
- Handle freight properly to maximize efficiency and exceed customer expectations.
- Manage inventories to ensure protection of customer goods, equipment, and facilities.
- Identify problems to the Terminal Manager.
- Completes paperwork associated with freight handling (i.e. exception sheets, pallet cards).
- Manages and Supervises warehouse workers to maximize efficiency.
- Control labor costs.
- Insure all revenue is captured and billed for as required.
- Fully functional and total utilization of Windfall Inventory Management System.
- Consistent, well implemented training programs with measureable and well documented results.
- Schedule, supervise, and record all work which is performed during their assigned shift.
- Insure the efficient operation of the warehouse through proper direction, control, assistance, and motivation of the employees.
- Communicates and coordinates with Operations personnel to assure a high standard of service to the customer.
- Insure that all operational commitments and requirements are fulfilled.
- Renders decisions affecting the warehouse operations in the best interest of service requirements and/or operating efficiency.
- Guides, instructs, and assists employees in proper work methods and procedures.
- Insures employees adhere to company policies.
- Controls access to the warehouse, and instructs lease operators and outside drivers when and where they will load/unload.
- Recommends changes in policies and procedures to improve warehouse performance.
- Manage warehouse property (i.e. supplies, equipment, facilities).
- Operate warehouse equipment, including forklift.
- Maintain forklift certification files in accordance with OSHA standards.
- Maintain warehouse and facility to ensure compliance with Military Standards.
- Handle household van equipment.
- Manage packing supplies check in/out procedures.
- Maintain documentation process for all items coming in/out of the warehouse.
- Maintain warehouse housekeeping standards inside and out.
- Ship and receive customer products- ensure all products are received by customers in good condition.
- Additional duties as assigned by management.
- Equivalent combination of education and experience.
- A minimum 3 years’ experience in warehouse management
- At least 3 years’ experience working with automated WMS systems
- Forklift and bar coding experience is needed
- Ability to lift 75 lbs
- Excellent communication and organizational skills
- Strong interpersonal skills
- Excellent computer skills
- Candidate must be able to communicate effectively at all levels of the organization
- Must be organized
- Proven track record of working in a team environment and autonomously
- Self-starter
- Hands-on working manager
- Motivating and developing cooperative effort and teamwork
- Must be able to work in a fast pace environment
- Strong work ethic and detailed
- Willingness to learn
- Excellent organizational and communication skills
- Work in a timely manner
- Team oriented and personally committed to continuous improvement
- Demonstrated ability to interface effectively and positively with all members of the organization
- Basic computer and typing skills for basic Microsoft Office and Google G Suite applications
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