Lobby Attendants & Guest Experience Lead (GEL)

Lobby Attendants are mature and friendly individuals who love interacting with customers and aren't shy about helping out when the restaurant needs cleaning and attention.

• For this position, we hire ages 18 and older.
• Wages $10-14 per hour based on experience, skills and schedule availability.

As a Lobby Attendant, you may be responsible for:

• Greeting every customer with a smile and ensuring positive experiences
• Providing hospitality and assistance to customers using self-serve beverage center and kiosks
• Maintaining cleanliness levels
• Delivering orders to guests with courtesy
• Partnering with fellow crew and managers to meet goals during shifts
• Interacting with guests about their visit
• Ensuring items are well stocked
• Cleaning equipment, windows, trash cans and restrooms
• Encouraging participation in Voice surveys regarding customer satisfaction.
• Taking out trash as needed
• Keeping outside areas free of debris

Guest Experience Leaders

The Guest Experience Leader gets to create feel-good moments everyday with customers by:

• Greeting guests and communicating with them while ordering
• Offering help with using the ordering kiosks
• Offering assistance to those in need of some extra hands
• Checking with them once served to make sure they’re satisfied, or to see if they need anything

else

• Ensuring kids receive a kid treat
• Handling any concerns
• Communicating with the restaurant team to provide feedback and recommendations

You need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. We will teach you the rest. Your schedule can be flexible – part time or full time – mornings or afternoons, depending on the needs of the restaurant. We will support you with the tools and training to make you successful.

Benefits:

We are a local, family-owned business – hard-working franchisees – who take pride in our restaurants and our employees. We offer free uniforms, free food, professional development and training, education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language. Medical, dental and vision coverage is offered to qualified full-time employees.

Samax Inc DBA McDonald's does not and shall not discriminate on the basis of race, color, sex, national origin, religion, age, gender identification, sexual orientation, disability, veteran status or any other prohibited basis, in any of its

activities or operations.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.