Multi- Store Supervisor

I am looking for a multi-store supervisor to oversee 2 high volume McDonald's Restaurants. You will be reporting directly to the owner.

Being a Multi-Store Supervisor for McDonald’s is an incredible opportunity for someone looking to grow. To be a Supervisor, you need to be a motivator and mentor, someone who can guide the general managers to develop their talent. You should have experience leading multiple stores because you will also be responsible for ensuring multi-storewide customer satisfaction and measuring the financial performance of all the locations in your area. But most of all, you will be inspiring a team of great people.

Ideal candidates must have 5 years of General Manager experience in the restaurant industry (Fast food) with responsibility for financial results.

Three to five years of successful high sales volume.

Operational management experience in the Fast Food Restaurant industry

High School Diploma or GED preferred; College or University Degree Preferred Ideal Candidates should possess the Required Knowledge, Skills, and Abilities

• Ability to manage the overall operations of multiple stores independently

• Knowledge of fast food restaurant industry operations

• Ability to handle confidential and sensitive information

• Demonstrated track record of workplace achievement in the selection, coaching, and development of managerial employees, operational excellence, and is driven to perform.

• Manage a team of 150 , creating an inspiring vision, coaching and holding people accountable to the highest McDonald’s standards

• Personally conduct orientation to set up new managers for success. Recognition and development of your best staff, and promote them into leaders. Recognize outstanding performance every visit, every day.

• Proven ability to drive customer satisfaction, financial performance, understanding of trends, and employee satisfaction. Understanding how customers are viewing your restaurants through detailed analysis.

• Role model customer service skills, strong communication skills, and interpersonal and conflict resolution skills. The ability to build relationships and teams - we do not work alone. Coach general managers to ensure that each restaurant consistently delivers McDonald’s systems and procedures properly. Work with your Managers to identify and develop strategies to address opportunities for improvement and growth and deliver exceptional customer service in all stores.
• Lead product and program rollouts with Owner and General Managers to ensure success. Develop, plan and implement restaurant marketing, advertising, and promotional activities and campaigns, following the McDonald’s Brand Standards. The Supervisor works with the General Managers and Owner to set the restaurant’s goals and creates a plan to achieve the goals

• Analyze the financial performance of your area and understand trends. Assists General Managers using company procedures on ways to drive sales and maximize profitability Responsibilities and essential job functions include but are not limited to the following
• Leadership - Setting goals for the workgroup, developing organizational capability, and modeling how we work together. Follow up consistently to ensure accountability to plans.
• Analyzes sales, food handling procedures, labor, inventory, and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets. Achievement of the restaurant's operating plan, and margin improvements over prior years of sales growth.

• Manages through unusual events to keep stores operating to standard thru exceptional organization, planning, and supervisory skills
• Must be able to work and perform all duties at any station in the kitchen or service area. Must be able to stand and exert well-paced mobility, including bending and stooping, for the duration of the workday

• Understand and comply with all federal, state, county, and municipal regulations about health, safety, and labor requirements for the restaurant, employees, and guests.

• Delivering operational excellence, working through all areas to ensure a remarkable guest experience, and ensuring products are consistent with McDonald’s standards of Quality, Service, and Cleanliness

• Maintaining a work environment that ensures and promotes food & team safety, ensuring food and safety standards are met.

• Ensures that facilities and equipment are maintained to McDonald’s standards

Our organization has been owned and operated for two generations. The owner is passionate about giving back to the community and fosters the environment to give back to the communities that our McDonald’s serves. Our stores promote fundraising events and community service outreach programs.

McDonald’s Mission

Our mission is to make delicious feel-good moments easy for everyone.

This is how we uniquely feed and foster communities. We serve delicious food people feel good about eating, with convenient locations and hours and affordable prices, and by working hard to offer the speed, choice, and personalization our customers expect. At our best, we don’t just serve food, we serve moments of feel-good, all with the lighthearted, unpretentious, welcoming, dependable personality consumers know and love.

Our Values

The backbone of our Brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business and restaurants.

When we live our values every day and use them to make decisions - big and small – we define McDonald’s as a brand our people, and the people we serve can trust.

Serve- We put our customers and people first

Inclusion- We open our doors to everyone

Integrity- We do the right thing

Community-We are good neighbors

Family- We get better together

Our values are the filter through which all business decisions are made because actions are bigger than words. At McDonald’s, our purpose is to feed and foster communities.

When we say, “billions served,” we’re not just talking about burgers. We’re talking about serving our communities, customers, crew, farmers, franchisees, and suppliers. Because we know there’s a difference between being in a community and being part of one.

City lines, county lines, even state lines. These things don’t create communities. People do. We’re constantly inspired by the way people come together in ways big and small to support their communities. But they can’t afford to go it alone – they need support now more than ever.

In response, we’re prioritizing our role and commitments in the tens of thousands of communities we operate in. We’re also speaking up about our impact on the communities we have been serving for more than 65 years, and how we plan to feed and foster the future of those communities over the next 65 years.

How can McDonald’s make the biggest difference? As we look to the future, we believe we can have an even greater impact by focusing on four areas that matter to our communities. If you would like to be part of our team, that makes a difference- please apply now. We look forward to hearing from you.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchise is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchise-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Job Type: Full-time

Pay: $100,000.00 per year

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Schedule:

• 10 hour shift
• Holidays
• Weekend availability

Supplemental Pay:

• Bonus pay

Education:

• High school or equivalent (Preferred)

Experience:

• McDonald's: 2 years (Required)

Work Location: On the road