Shift Leader

McDonald's
Morganton, NC Full Time
POSTED ON 12/9/2021 CLOSED ON 6/27/2023

What are the responsibilities and job description for the Shift Leader position at McDonald's?

Company Introduction:
From adding more balanced options to our Happy Meal®, to serving up fresh beef Quarter Pounder® burgers that are cooked when you order, we’re always finding ways to show our commitment to our customers and our food. Overview:


We have an opening for a Shift Lead position. The work schedule for this position will rotate to include a combination of opening, mid-shift, and closing. Please only apply if you are available to work these hours. Working here is more than just a job, it's an opportunity to gain valuable skills and life experience that goes beyond just serving a great product in a friendly environment.


Perks/Benefits:


  • Flexible schedules

  • Competitive pay.

  • FREE Meal on days you are working

Requirements:

  • You must be hard-working, team-oriented, friendly, honest, and have great customer service skills.

  • Reliable transportation with a current driver's license is required

  • Be authorized to work in the United States

  • Be at least 18 years old

  • Must have a High School diploma or equivalent

  • Be available to work any time including Saturdays- time off can be given for special requests

  • Have at least one year of previous restaurant management or leadership experience is preferred.

  • Excellent verbal and written communication skills

Responsibilities:

  • Serving guests by taking orders, handling cash and credit cards, making drinks and desserts by offering an immediate and respectful response to all guest's needs.

  • Delivering meals to guests at their table or to a designated pick up area, and providing excellent customer service at all times.

  • Maintain cleanliness of your work area and the dining room, parking lot, restrooms and play ground.

  • Stock sauces, cups, lids, etc. as needed to maintain throughout your shift.

  • Effectively manage and lead a team of people serving our guests while maintaining our operating standards to provide the best hospitality and guest experience.

  • Making deliveries

  • Coaching, teaching and training team members on policies and procedures and creating a positive work environment for everyone.

  • Maintain food safety and cleanliness standards

  • Open and/or close the restaurant leading the shift as a key holder
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