Shift Management

McDonald's
Durham, NC Full Time
POSTED ON 2/23/2022 CLOSED ON 4/22/2022

What are the responsibilities and job description for the Shift Management position at McDonald's?

ESSENTIAL FUNCTIONS:

  • Manage and motivate employees through constant communication
  • Stocking supplies, serving, handling cash, credit cards, and a cash register
  • Cleaning tables and counters, resetting tables, greeting customers
  • Resolving customer conflict and dissatisfactions
  • Make sure guests are receiving superior customer service at all times
  • Maintain food service and production levels -- ensure that food is prepared and served in the appropriate quantity and with the utmost quality
  • Ensure operations are in accordance with kitchen sanitation and safety standards
  • Start-up and shut-down of restaurant equipment and processes (opening/closing shifts)
  • Handle inventory responsibilities including food orders and receipt

MINIMUM REQUIREMENTS

  • A high school diploma
  • At least 2 years of experience in restaurant supervision or management; full-service or fast casual restaurant experience is desired
  • Basic computer skills and knowledge of Microsoft Office (Outlook, Word, Excel)
  • Ability to be on one's feet at least 8 hours per day and lift up to 50 lbs.
  • Strong written and verbal communication skills -- clear and professional demeanor
  • Ability to multi-task, organize, and prioritize with efficiency
  • A personable, friendly and outgoing personality
  • Ability to lead, motivate, and manage employees

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Physical Setting:

  • Quick service & fast food restaurant

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Supplemental Pay:

  • Bonus pay

Application Question(s):

  • Expected pay rate

Education:

  • High school or equivalent (Required)

Experience:

  • Restaurant management: 2 years (Preferred)

License/Certification:

  • ServSafe (Preferred)

Work Location: Multiple Locations

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