What are the responsibilities and job description for the Internet Listing Coordinator position at MCGREW MANAGEMENT COMPANY?
Job Details
Summary
This position is accountable for handling retail sales on internet platforms.
Essential Duties & Responsibilities (includes but is not limited to the following):
To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill and/or physical or other abilities required.
- Coordinates shipping and delivers shipping of all palletized and smaller orders
- Communicates effectively with internet customers and prospects according to their preferred method of communication (phone, email or in person)
- Manages internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
- Maintains an ongoing customer database to capture repeat business
- Coordinates all internet purchase details
- Posts product details
- Facilitates and manages the internet sales process and customer interaction
- Discloses terms of sales with consumers
- Responsible for photographing inventory,
Educational & Experience Requirements:
- High school diploma or equivalent preferred
- Two (2) years of customer service and online auction platform experience REQUIRED
- Proficient computer skills a MUST
- Strong organizational skills
- Excellent customer service skills
- Knowledge of selling on eBay is a plus but not required
- Equipment/Parts knowledge is a plus but not required
Essential Physical Requirements:
While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, use hands to finger, handle or feel and reach with hands and arms. The employee must occasionally lift and/or move up to seventy-five (75) pounds and may infrequently lift and/or move up to one hundred fifty (150) pounds. Specific vision abilities required of this job include close vision, distance vision, color vision and peripheral vision. The employee will carry out tasks in all weather conditions during the workday.