What are the responsibilities and job description for the Sales Manager position at MCR?
The Sales Manager at The Aloft Atlanta Downtown will be responsible for sales and revenue-generating efforts, emphasizing attaining the hotel's goals of maximum revenue and profit while providing the guests with the highest level of quality service.
Responsibilities:
Meet or exceed pre-determined booking goals for guest room revenue
Meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate with supervision on individual groups within established guidelines yet maintaining the overall revenue goals
Responsible for prompt handling (within the business day) of inquiry calls and monitoring the efficient flow of paperwork relative to confirming group details to the client
Play a significant role in business development and market demands and quickly adapt to new strategies based on market conditions
Compile lists of prospective clients for use as sales leads based on information from the Internet, business directories, and other sources
Make in-person sales calls to potential clients at their place of busineregularlysis
Entertain potential clients on-site as determined by management
Utilize qualified account reports as appropriate during sales visits with potential clients
Monitor pricing, service levels, facilities, and group activities at competitive facilities to ensure the hotel remains in a competitive position
Evaluate a potential piece of business for profitability and overall benefit to the hotel by utilizing various reports along with the guidance of management
Complete coordination of the Sales group functions; accurate and timely preparation of detailed Sales Contracts and Group Resumes as necessary to ensure a standard quality understanding of what the client is to receive in terms of products and services
Follow up on the progress of groups booked, such as room night pick-up, rooming lists, cut-off dates, etc., to ensure maximum occupancy
Follow up on bookings and solicit repeat business
Participate in the RFP process for the hotel
Meet and greet clients upon arrival and visit with clients daily when in-house.
Obtain, detail, document, and route all necessary information on definite groups including billing information, credit application, rooming list, and VIP Arrangements.
Develop new business through obtaining accounts from competition, lateral development of existing accounts, and contacting new customers in the market
Coordinate and participate in monthly sales blitzes
Maintain and develop 3rd party group booking sites
Assist in maintaining digital marketing, social media campaigns, and website initiatives to promote the hotel
Other duties as assigned
Requirements:
Bachelor's degree in Business Administration, Marketing, Hotel & Restaurant Management, or related major preferred
Minimum of 1 year or more of experience in Hotel Sales & Marketing
Computer skills and knowledge of industry-focused systems
Ability to multi-task and work in a fast-paced environment
Travel required to and from businesses of potential clients
Excellent selling skills, strong communication skills, and a detailed understanding of property operations, food and beverage, and planning
Strong leadership skills
An aptitude for self-motivation
A can-do attitude and a hands-on approach
A flexible schedule that allows availability of days, nights, holidays, and weekends based on the demands of the hotel
Salary : $62,000 - $72,000
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