Automotive Inspector

Mecum Auction, Inc. is seeking a VIN Coordinator in Walworth, WI. The ideal applicant must have strong attention to detail, be an independent thinker and be able to work in a fast-paced environment to keep multiple projects and objectives moving at once. This key role performs a variety of duties relating to the accuracy of Vehicle Identificiation Numbers (VINS) that consignors are giving us.

In addition to the primary business objectives noted above, there are two key elements that will make for an ideal candidate:

Excellent customer service skills

- Ability to communicate effectively among a variety of topics – some of which may require inter-departmental efforts and communication.

- Ability to ask the right questions and, ultimately, solve the customer’s need.

Excellent problem-solving skills

- Ability to think independently, process the situation at hand, and find acceptable solutions.

- Proactive desire to become an expert on the business rules and processes, resulting in effective and positive customer interactions.

Primary Job Duties

-Review Vehicle Identification Numbers (VIN) to ensure they are correct for the year,make and model of the vehicle consigned.

-Communicate and assign VIN reviews to remote VIN inspectors.

-Follow up with consignors via phone, email and text message when there is a VIN discrepancy.

-Formulate solutions to discrepancies with VIN's such as assisting consignors get state assigned VIN's.

- Some Travel to auctions across the country as needed.

-Work with sales, titles, and other departments as needed to satisfy any vehicle and customer concerns.

Qualifications:

-Attention to detail is extremely important.

-Knowledge of automobiles preferred and classic cars is a bonus.

-Good communication and follow up skills are also extremely important.

-Ability to work with remote employees with phone calls, emails and text messaging.

-Be able to travel throughout the country.

-Passion to learn about classic cars, etc necessary.

-Previous working with automobile titles or automobile auctions or dealerships preferred.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Walworth, WI 53184: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location