What are the responsibilities and job description for the Front Desk Receptionist position at Medfield Eye Associates?
Seeking a full-time front desk receptionist at a small busy optometric practice in Hopkinton, MA. Working environment is friendly and professional. Strong multi-tasking, written and verbal skills required. Hours include some evening and Saturday hours. Experience in customer service and medical office is a plus but willing to train the right candidate.
Daily responsibilities include:
Answering all incoming phone calls
Scheduling appointments and overseeing the schedule
Collection of copays and payments for all services
Reconciling money at end of day and preparing nightly deposits
Preparation of charts
Verifying insurance prior to appointments
Entering patient charges for all services
Monthly recall cards
Checking business website daily for emails and appointment requests
Communicating with billing company & patients
Supporting doctor and staff in tasks to provide a smooth functioning office
Participation in the cleaning and tidiness of office
Other responsibilities may include:
Assisting opticians
Helping patients with eyeglass selections
Checking in contact lenses
Job Type: Full-time
Pay: $15.00 - $21.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 2 years (Preferred)
- Computer Skills: 2 years (Preferred)
Work Location: One location