Communication coordinator

Mediabistro
Redwood, CA Full Time
POSTED ON 8/17/2024 CLOSED ON 8/29/2024

What are the responsibilities and job description for the Communication coordinator position at Mediabistro?

This is a fixed-term assignment ending June 30, 2025. We will first be considering internal candidates.Business justification :

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

Among other responsibilities, they will support the ServiceNow queue for the team and help update content for our websites, internal platforms (UIT Community and Slack), assist with managing knowledge base articles, and help with accessibility efforts.

Current and Continuing Responsibilities : Manage ServiceNow queue for the team and work with other UIT Communications Team members to assign tickets.

Work on ServiceNow Tickets (Completed more than 50 tickets since February 2024) : Update content on various websites (service pages)Help with writing articles for different teams

Assist with managing Knowledge Base articlesSending out email reminders for expiring articlesUpdating the Drupal system expiring knowledge articles

Monitor Siteimprove Quality assuranceUpdate site to reconcile the issues flagged

Monthly email reminders to managers to encourage them to post Staff HappeningsUpdate UIT homepage banner on a regular basisWednesday shout-out winnerSend out weekly Cardinal Key enforcement emailsSupport UIT Communications team members with other tasksHelp on tickets and small projectsPay invoicesSend out emails on projects (with supervision)

Send out UIT Community communications using Slack Block kit, emails, articlesAssist in project management and process improvement efforts within the UIT Communications teamPotential Responsibilities : Assist OE / IDEAL team setting up RSVPs (currently learning how to do this)Create event pages on the IT Community website for IDEAL IT events (currently learning how to do this)Assist with Siteimprove accessibilityWrite articles independently (currently taking some tickets and shadowing team members to learn)MINIMUM REQUIREMENTS : Education & Experience :

Bachelor's degree or a combination of education and relevant experience.Skills : Experience with Google Suite (Drive, Docs, Sheets, Slides, Forms)Experience with Microsoft suiteFamiliar with TrelloExperience with SlackServiceNowSiteimproveDrupalPHYSICAL REQUIREMENTS : Constantly perform desk-based computer tasks.

Frequently stand / walk, sit, use a telephone, grasp lightly / fine manipulation, speaking.Occasionally grasp forcefully, writing by hand.

Rarely sort / file paperwork.Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities.

Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.

WORK STANDARDS : Interpersonal Skills : Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.

Promote Culture of Safety : Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns;

uses and promotes safe behaviors based on training and lessons learned.Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http : / / adminguide.

stanford.edu.The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities.

Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility.

Employees may also perform other duties as assigned.Stanford is an equal employment opportunity and affirmative action employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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Last updated : 2024-08-17

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