What are the responsibilities and job description for the Communication officer position at Mediabistro?
- SUMMARYPerforms technical work dispatching police, fire, and emergency services personnel and equipment usually in response to emergency situations;
- overseeing communications on all shifts; maintaining records and files* Answers all emergency calls and dispatches police, fire, and emergency services personnel to emergency scene* Answers non-emergency calls and transfers call or takes messages;
handles public works calls after working hours* Provides general information to the public; obtains incident reports as needed and collects fees.
- Enters a variety of data and information into computer system* Operates multiple radios, telephone, alarm systems, and computer terminals;
- receives messages by radio and maintains a log of calls* Supervising of all prisoners, via video and audio surveillance camera, detained within departmental cellblock facilities;
calling for police assistance if attention to the prisoner is required* Recording all relevant information pertaining to prisoners in the cellblock* Performs related tasks as requiredKNOWLEDGE, SKILLS, AND ABILITIES* Thorough knowledge of the methods of operating the communication system* Thorough knowledge of radio and teletype procedures* Thorough knowledge of the geography of the Municipality and location of important buildings* Ability to type at a reasonable rate of speed* Ability to speak distinctly* Ability to deal courteously with the public under stressful conditions* Skill in the operation of radio, telecommunications, computer terminal, data entry and general office equipment* Ability to establish and maintain effective working relationships with associates and the general public* Ability to multi-taskDESIRED MINIMUM QUALIFICATIONS* GED or High School diploma* Experience dispatching police and emergency services personnel preferred, but not requiredSPECIAL REQUIREMENTS* These requirements will need to be obtained, if necessary, prior to completion of one-year probation.
Association of Public Safety Communications Officers (APCO)* EMD - Emergency Medical Dispatch with AED and CPR Certifications* PEMA - Police-Fire-EMS-Dispatch Certifications* Computer Aided Dispatch Training* Possession of appropriate certification through the State Police computer system for the State of Pennsylvania* J-NET - Commonwealth of Pennsylvania Justice Network* NIMS - FEMA - Emergency Management Institute
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Last updated : 2024-06-04
