Reporter

Summary of Job Purpose

The Marketing Assistants primary focus is daily snow reporting with responsibilities supporting day to day operations in Marketing, Events, Front Desk Sales and Group Sales.

This position requires the successful candidate to work independently and in a team environment with the ability to organize and multi-task in a fast paced, dynamic environment.

Applicant must have excellent communication skills both verbal and written, effective organizational skills and constant attention to detail.

Job Duties and Responsibilities

This job description is intended as a summary of the primary responsibilities of and the qualifications for the position.

The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future.

We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

Willingness to work flexible schedules including multiple early morning (5am) snow reporting duties.Accurately and efficiently report the daily snow phone, snow report, grooming map, websites, employee information sheet, resort fact sheet, media screens and marketing snow reporting documentation.

Ability to use and learn Microsoft Office and Adobe Design software.Understands the variety of snow condition that exist with the ability to appropriately present information on these conditions to the public within the context of the snow report.

Safety oriented.Provide support the Marketing Department's goals and objectives.Interact with guests to successfully match needs with products.

Answer and communicate guest inquiries in a prompt manner.Communicate and understand hand-held radio communication.Responsible for balancing cash drawers at the close of each day.

Job Qualifications

Marketing and sales experienceAbility to ski or ride at an intermediate levelAbility to move about the resort easily and comfortably through cold weather, ice and snow during a variety of weather conditionsAbility to consistently deliver excellent customer service.

Meticulous attention to detail.Clear speaking voice.Knowledgeable of the wintersports area terrain and facilitiesAbility to lift heavy and awkward objects of up to 50lbsPossess problem solving, multi-tasking and proactive skillsBe able to prioritize and handle stress in a calm, professional mannerEnjoy contact with the public with the goal to direct all customer service situations to the appropriate departmentPossess excellent communication skills, both verbal and written.

Courteous, friendly, and enthusiastic toward guests and other employees at all times.Job Attitudes

Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.Support the Company’s policies and procedures.

Support the harmony and goodwill of the Company.Be an effective team leader and motivator for the department.Work Schedules

Weather conditions and the number of guests play a large role in the work scheduling of Dodge Ridge employees.

When conditions are normal, you may be expected to work 40 up to 48 hours per week, including weekends and holidays. During busy periods, you may be expected to work six (6) days a week.

You must arrange for transportation to work so that you arrive at your designated workstation at the scheduled time. Keep in mind that you will often be required to drive on hilly, snowpacked, and icy road surfaces.

Working Conditions

At any time during the ski season, Dodge Ridge employees are often required to perform their tasks in high winds, heavy snowfalls, low visibility, rain, and extremely cold or warm temperatures.

Uniforms

A professional appearance at Dodge Ridge is required. Please wear your name tag and uniform at all times during your scheduled shift.

We will provide most of the uniform for you to do your job. However, you will be required to provide some items as part of your job, as listed below.

The quality, color, and style of the items must be approved by your manager prior to being worn to work. All hats worn must have the Dodge Ridge logo while on shift.

Items You Must Provide

Ski / snowboard equipment and ski bindings that pass a binding function test (you should be aware you are responsible for any damage to your equipment while at work.

Snow pants , outdoor apparel (gloves, hat, base layers, etc.), goggles, sunglasses

The skiing / riding employee represents a model for safe skiing for both the guest and fellow employees. You are required to be aware of all safe skiing procedures, trail closures, and out-of-bounds policies.

Last updated : 2024-09-10