What are the responsibilities and job description for the Delivery Manager - Claims position at Medica?
This role will support the IT Software Engineering (SE) Claims Delivery Director, and will also support the SE Claims Product Delivery Teams. The purpose of the position is to use advanced technical knowledge and skills to resolve escalated and cross-team issues, recommend solutions to complex problems to the team, and coordinate delivery on high-value products and high-dependency initiatives.
Qualifications:
- Bachelor's degree or equivalent experience in related field, plus 8 years of related work experience in Healthcare IT
- Advanced knowledge of HealthCare IT
- Advanced knowledge of Quality Assurance, Agile/Scrum
- Advanced skill explaining complex technical concepts to a wide variety of audiences including senior leaders
- Ability to anticipate and understand complex technical issues and generate solutions
- Advanced level of organizational skills
-
This position is a Hub role, which requires an employee to occasionally come onsite to the designated office - Minnetonka or Madison - for applicable heads-up work. Frequency is determined by business need as decided by leadership.
Specific types of experience or skills preferred:
- HealthCare IT Experience in delivering Claims products
- Master's Degree in Business, Information Technology or HealthCare
- Scaled Agile certification - Scaled Agilest, PO/PM, RTE etc.
Equal Opportunity Employer including Veterans and Disabled Individuals
