What are the responsibilities and job description for the Client Implementation Specialist position at Medical Professionals?
We are seeking a passionate, self-motivated Implementation Specialist II to join a top-notch Implementation Services Team. As an Implementation Specialist II, you will manage the implementation process for your healthcare clients, working directly with them. You will manage and coordinate all aspects of the implementation within timelines set with your clients.
- Communicate and manage internal and external implementation teams.
- Serve as a single point of contact and client advocate during the implementation.
- Coordinate data conversion, interface, as well as timelines and expectations.
- Train clients on new practice management, electronic health records, and add-on programs.
- Travel and provide onsite training for clients when required.
- Assist in the review of client processes and the development of new workflow plans.
Requirements:
- Bachelor's Degree in business or related field is preferred.
- Required 2-3 years’ experience in the following areas:
- Project Management experience
- Web-based training or classroom training/coaching experience.
- Medical computerized billing and scheduling software systems.
- Implementation of web-based systems.
- Data conversion and 3rd party interface processes.
- Medical office environment, customer service, IT, or support desk experience
- EMR/EHR implementation experience preferred.
- Successfully lead a client through implementation steps.
- Able to train clients to adapt to new processes and technology.
- Strong knowledge of Windows, MS Suite, browsers, and webinar delivery.
- Preferred availability to travel: Up to 40%
More about this opportunity
You will be working for a nationally recognized company that is one of the largest providers of medical practice cloud-software. This company is a leader in electronic health record (EHR), practice management, medical scheduling software, and billing applications for medical practices and medical billing services. Join this progressive team and grow your career.
Don’t delay, submit your resume today!
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
Schedule:
- Monday to Friday
Experience:
- Medical billing: 1 year (Preferred)
Work Location: One location
