What are the responsibilities and job description for the Receptionist position at Medical Professionals?
Are you ready to be the lead person for Insurance Verification in a Central Business Office? We are looking for that particular person who takes pride in responding quickly, anticipating needs, and providing top-quality service to patients.
In this role, you will be responsible for verifying insurance benefits and eligibility for all patient visits for assigned physicians and communicating patient responsibility before their scheduled appointment. As Lead, you will oversee the Insurance Verification Department, ensuring accuracy and meet goals.
Does this sound like you? If so, let’s connect today!
Insurance Verification – what you will do:
- Contact insurance companies to determine benefits & eligibility
- Confirm a valid referral is on file if needed
- Documents benefits in a medical billing system
- Contacts patient with payment and copay information
- Documents all updates in charts of medical billing system
- Review outstanding balances and notifies the collector
Lead duties you will do:
- Provide training to new employees
- Periodic audit of benefits done by staff
- Prepare and update target date spreadsheet
- Handle complaints from patients, front desk & administrators before escalating
- Work with CBO manager quarterly to review workload and assigned physicians
What you need:
- Experience with insurance verification of benefits and obtaining referrals.
- Urology and medical terminology knowledge are a plus.
- Bilingual Spanish/English preferred
- Experience with NextGen preferred or similar EMR
- Strong computer skills and use of electronic medical records
- Proficient math and problem-solving skills
- Able to work in a fast-paced, demanding environment
More about this position:
You will be working with a dedicated team that strives to provide highly positive medical outcomes, proven advanced technology, and procedures. This clinic was founded in 1999, and is the leading urology group in the area, with four convenient locations.
Job Types: Full-time, Contract
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Medical receptionist: 2 years (Preferred)
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
Work Location: One location
