What are the responsibilities and job description for the Patient Navigator position at Medix?
Patient Navigator
Medix Healthcare
Wheat Ridge, CO 80033
$16.00-$22.00 an hour - Full-time
Job Details
Salary
$16.00-$22.00 an hour
Job Type
Full-time
Qualifications
- High School Diploma
- Customer Service Experience
- Medical Terminology Knowledge
- COVID-19 Vaccination
Full Job Description
Are you ready to jump start your career in the Healthcare Industry? We are currently hiring for "Patient Navigators" to our new and growing team! You will directly get to interact with patients, and ensure they receive the highest quality of service. We are one of the biggest Healthcare organizations within the Denver Metropolitan area, and a foot in the door with us can open you to a variety of exciting career opportunities.
This is an onsite position.
What we provide to you as a full-time teammate:
We offer a competitive benefits package that is on par with most of the leading healthcare organizations, along with a 401K plan. Apply today if you are interested in getting your name in the mix!
Requirements
Summary: As a Patient Navigator, you will be responsible for helping patients "navigate" through their various questions and Healthcare journey. You will be an extremely valuable asset to the team, and we are looking to add individuals who are eager to serve others.
Essential Duties and Responsibilities: Include the following, other duties may be assigned.
As a Patient Navigator, you will...
- Answering inbound calls for cardiovascular clinics.
- Scheduling, cancelling. and/or rescheduling appointments, new patient questions, triage calls to clinics as needed, hours, questions on who to schedule with, confirming patient information, etc.
- High volume of calls, will see between 40-60/day.
- Looking for some medical office experience or understanding of medical terminology, EPIC experience would be a bonus, cardiovascular terminology is a bonus as well.
Expectations of Performance: The employee in this role shall be considered to be performing in an acceptable manner when carrying out the Core Values:
- Team Player
- Positive Attitude
- Go Getter
- Compassionate
Education and/or Experience:
- High School Diploma
- Customer Service Experience
- Medical Terminology Knowledge
- COVID-19 Vaccination
Computer Skills: To perform this job successfully, an individual should have knowledge of basic office equipment such as: "EMR" (electronic medical record system), computer, internet, email, copy and fax machines, and telephone..
Job Type: Full-time
Pay: $16.00-$22.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- M-F, 8:00am-5:00pm
Experience:
- High School Diploma
- Customer Service Experience
- Medical Terminology Knowledge
- COVID-19 Vaccination
#MedixMW
Salary : $16 - $22