What are the responsibilities and job description for the Medical Alert Device Installer/Technician position at MedScope?
Medical Alert Device Installer/Technician
About Us: In 2001, MedScope, headquartered in Paoli, PA, was started to apply our passion to the Long Term Care industry. We are a diverse team of people who support your core values: simple human kindness, honesty, integrity, patience and professionalism. We hold ourselves to a higher level of innovation, responsiveness and accountability serves as the foundation for our continued success. We focus our efforts on offering products and services so rich in quality that the result will differentiate us from other providers. By focusing on quality and ensuring a great culture, MedScope now serves tens of thousands of PERS device users in every region of the country.
About The Role: MedScope America, an established, but rapidly growing medical alarm company, seeks to contract with new, part-time, installers in the Tazewell, TN area. Duties include delivery and initial setup and testing of medical alert devices in clients' homes. Installation is simple and requires no previous experience. There is no cold calling required and training will be provided. All appointments are made around your schedule, within your predetermined installation territory.
- Must have a vehicle and provide valid driver's license, registration and insurance information
- Willingness to undergo background check
- Working email address, Smartphone with voicemail, and basic computer skills required
- High School diploma or equivalent
- Experience in any of the following fields a plus: cable or alarm installation, field service technician, home inspection, or emergency services
- Highly motivated, organized, and able to work independently
- Patient, respectful, and a caring, professional demeanor when interacting with clients and staff
- Punctual and reliable
- Good oral and written communication skills
- Must be able to bend, squat, and/or lift up to 50lbs
- Contacting clients to set appointments
- Traveling to clients' homes to install "plug and play" medical alert systems
- Explaining to clients how the equipment works and testing the unit with them
- Collecting information from the clients to send back to the office
- Servicing, replacing or retrieving our medical alarms from existing clients
- Communicating with departments as needed: Installer Coordination, Tech Support, and Customer Service
- Flat-rate fee based on miles traveled to each appointment
- 1099 will be provided for income reporting
- See our pay scale below (average install takes 10-20 minutes to complete):
Mileage (one way)Pay
0 – 25 miles$25
25.1 – 40 miles$40
40.1 – 75 miles$60
75.1 miles$75
