HIM Physician Service Specialist

MedStar Health
Hyattsville, MD Full Time
POSTED ON 5/20/2023 CLOSED ON 5/31/2023

What are the responsibilities and job description for the HIM Physician Service Specialist position at MedStar Health?

HIM Physician Service Specialist
Job Id req13131 Category Patient Support Services Location Hyattsville, MD, USA Washington Hospital Center Other Job Type Full-Time Day Shift In-Person

JOB DESCRIPTION

General Summary of Position
Assists the management staff in providing efficient health information management services to the internal and external customers in the following areas of the department - physician incomplete records, chart review for JCAHO/regulatory agencies; validation and integrity of transcribed reports and access and security of patient records and pertinent protected health information.


Primary Duties and Responsibilities

  • Assigns and trains physicians in the electronic medical records.
  • Performs medical record reviews and analysis to comply with Joint Commission and other regulatory agency requirements.
  • Validates the data integrity and reliability of transcribed patient reports e.g. Operative reports and discharge summaries prior to downloading into computer system.
  • Performs deficiency analysis of patient medical records to ensure compliance with JCAHO standards, DCRA regulations, state and federal statutes, and Hospital policy and procedures. Performs quantitative and qualitative review, verifies physician signature, and the presence of key reports such as operative reports and discharge summaries in the medical record(s).
  • Tracks medical record(s) via the department computer system to show the current location, e.g. desk, shelf, Incomplete Files.
  • Performs a process of re-analysis of patient medical record to ensure all deficiencies have been completed by the medical staff.
  • Assists the management staff with improving physician relations and customer service, access to patient information as well as completion of incomplete and delinquent records.
  • Reviews medical record to ensure all clinical and demographic data pertaining to a specific patient is maintained under one medical record number to ensure that safety of the patient medical records..
  • Reviews and process patient, authorized representatives as well as other regulatory agency requests for patient information consistent with Hospital policies and federal regulations.
  • Selects appropriate assignments for analysis from work queue and reviews each record for missing documents, missing signatures or missing text according to procedure; correctly identifies missing elements.
  • Assigns deficiencies to physician(s) according to procedure; links signature deficiencies for COLD fed documents to correct physician and correctly identifies when diction has not been done and assigns to the correct physician.
  • Monitors reanalysis queue (physician decline queue) daily and reassigns deficiencies as appropriate.
  • Identifies and assigns deficient medical records/charts to appropriate medical staff member for completion. Enters deficiencies and physician assignments into the department's computer system.
  • Prepares various medical record deficiency reports suspension letters and generate physician notification letters for review by manager.
  • Processes vital statistics and information to external agencies (i.e., DC Department of Vital Statistics). Ensures the integrity of the demographic and other pertinent information to reporting agencies.

  • Minimum Qualifications
    Education

    • High School Diploma or GED required
    • May require up to l year of technical or other specialized training, such as training in medical records in medical records or medical terminology and/or the use of personal computers.

    Experience

    • 5 to 6 years experience working in a hospital or physician's office environment required
    • Familiarity with Joint Commission HIM requirements preferred

    Knowledge, Skills, and Abilities

    • Requires the ability to read and write in English, and comprehend policies and procedures; knowledge of grammar, and arithmetic including fractions and decimals; understanding of chart analysis and medical technology, proficiency with Microsoft Office Word and Excel applications; and excellent communication and customer service skills.
    • May require the use of standard office/medical equipment (i.e., typewriter, personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier, sterilizing equipment, blood pressure cuff, or tables); the preparation, comparison or checking of reports, records and related data; and basic use of formulas, charts, tables, drawings and knowledge of their application.


    Why MedStar Health?
    At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:

    • Strong emphasis on teamwork-our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
    • Strategic focus on equity, inclusion, & diversity-we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
    • Comprehensive total rewards package-including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
    • More career opportunities closer to home-as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

    About MedStar Health
    MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

    MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.

     

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