What are the responsibilities and job description for the Product Delivery Supervisor position at Melaleuca, Inc.?
Company Profile
Melaleuca has firmly supported our mission statement since our humble beginning in 1985: “To Enhance the Lives of Those We Touch by Helping People Reach Their Goals.” Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health-oriented products, we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company.
We have achieved consistent and profitable growth with our annual revenue hitting over $2 billion dollars. We now have over 4,400 employees and operations in 19 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for an outstanding Product Delivery Supervisor.
Overview
Supervises and oversees all functions of shipping from finished goods to packages. Supervise personnel within the department working to achieve all departmental goals and metrics. Work closely with vendors, IT, Maintenance, and other departments to resolve issues.
Responsibilities
Essential
- Responsible for safety of personnel. Provides a safe work environment for all associates. Ensures associates are practicing safe work methods and attending all safety trainings.
- Ensures all packages are shipped on time.
- Identify bottlenecks and provide solutions to eliminate them.
- Maintain high accuracy in picking, shipping, and inventory.
- Interview, train, develop, supervise, and provide disciplinary action for personnel.
- Ship packages in the most efficient manner and meet company standards.
- Keep accurate inventory levels and prevent stock outs.
- Work closely with vendors, IT, Maintenance, and other departments to resolve issues
- Keep the shipping lines running at all times quickly identify problems and provide solutions.
- Communicate effectively across all platforms to superiors, peers & direct reports.
Additional
- Performs other duties as assigned or needed
- Cover weekend shifts and extra hours based on business needs.
Supervision of Others:
Supervises two or more staff members by performing such duties as recommending employment status (i.e., hiring, firing, promotions, advancements, issuing warnings, etc.), interviewing applicants, counseling, training, scheduling, resolving conflicts, coordinating with other departments, conducting employee meetings, recommending wage increases, etc.
Qualifications
Essential
- Demonstrated leadership ability.
- Thorough knowledge of company policies, procedures, and the company marketing plan.
- Detailed work and organizational skills.
- Ability to analyze problems and create solutions.
- Ability to work independently and professionally.
- Ability to work independently and follow through on projects.
- Ability to prioritize and organize
- Ability to maintain confidentiality of sensitive areas.
- Written and verbal communication skills.
- Verbal communication skills.
- Ability to work under stress.
- Word processing, graphics and spreadsheet skills.
- Standing, sitting, or walking for duration of shift.
- Manual dexterity for such duties as stapling, collating, sorting, filing, typing, writing, etc.
- Manual dexterity for such duties as wiping, dusting, cleaning, etc.
- Manual dexterity for such duties as collating, sorting, filing, toting, etc.
- Communicate (hearing &speech) with individuals in person and by phone in a tactful and courteous manner.
- Visually read reports, computer screen, etc.
- Visually read bottles, products, batch numbers, etc.
- Good math skills (add, subtract, multiply, and divide).
- 1 or more year’s previous experience in distribution/warehousing or equivalent.
- Strong customer relation skills for conflict situations.
- General business skills
- Ability to lift a minimum of 35 lbs.
- Pulling, stretching, bending, and lifting for duration of shift.
- Bachelor's Degree in Business or its equivalent preferred.
- Ability to perform the essential duties and responsibilities with efficiency and accuracy.
Additional
- Ability to climb stairs.
- Work overtime as needed
Why Melaleuca
Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind.
This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices.
Great culture—Flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis—it feels more like a family than a multi-national corporation.
Excellent compensation—in addition to a competitive wage and bonus incentive program, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus.