Manager - Chelsea

We hear people talk about comfort food all the time. But what is comfort food?

IT’S THE FOOD YOU’D RATHER HAVE THAN ANY OTHER FOOD. Food that reminds you of comfortable times. Easier times. Yummier times. Times when home cooking was the only kind of cooking. For us, that food is grilled sandwiches. And tater tots. And milkshakes. Mmmmilkshakes.

With Melt Shop, we set out to make the best damn sandwich on the planet. Period. Better than our Mom’s (sorry, Mom). Better than your Mom’s. It’s the comfort food you love, but like you’ve never had it before. Next level stuff, made from only the best ingredients, fresh-baked bread every day, and the best cheese around.

We know because we looked really hard. You can take comfort in knowing that we are never comfortable, until your sandwich is.

A Shift Leader supports the General Manager in effectively and efficiently managing a shop within the policies and guidelines of the company to ensure Guest satisfaction, profit maximization, and development of high performing teams. This position reports to the General Manager. Shift Leaders will have the overall responsibility for directing the daily operations of a shop in the Restaurant General Manager's absence, ensuring compliance with company standards in all areas of operation, including: product preparation and delivery, Guest relations, shop maintenance and repair, inventory management, team management, retention of team members, financial accountability, ensuring that the highest quality products and services are delivered to each Guest, in addition to other duties as required or assigned.

SHIFT LEADER BENEFITS

• Competitive Pay (Starting at $18.00 an hour)
• Referral Bonus
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Sick Time
• Commuter Benefits
• Employee Discounts
• 401K Employer Match

ESSENTIAL DUTIES RESPONSIBILITIES

• Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% Guest satisfaction at all times
• Embodies hospitality, making sure every Guest has a memorable and extraordinary experience while serving as the Guest service/hospitality example to the team
• During shift maintains fast, accurate service, positive guest relations, and ensures products are consistent with company quality standards and specifications
• Identify gaps in shift execution and make adjustments
• Controls day-to-day operations by managing labor, ordering food and supplies, and developing the restaurant team
• Leads by example, executing and managing House Rules
• Performs positional duties day-to-day, as needed
• Other duties and responsibilities as assigned by your supervisor

Qualifications:

• ONE YEAR MANAGEMENT EXPERIENCE.

• EFFECTIVE COMMUNICATOR.

• DRIVEN.

• COMPASSIONATE.

• DISCIPLINED.

• RESULTS-DRIVEN.

• INTEGRITY.

LEGAL JARGON: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands to retrieve boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use a stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Working at Melt Shop

• No strict dress code