What are the responsibilities and job description for the Melt Ambassador position at Melt Yoga LLC?
Job Description
Job Description
Responsibility
Melt Ambassadors provide the first impression for many of our clients. This position is not only to be the face of Melt, but to ensure client experience is frictionless and positive.
The mail responsibility of Melt Ambassadors is to attend to the needs of the Clients/Students, and provide operational and facility support to the studio including but not limited to:
- Lead direct in-studio Customer Service
- Foster Client/Student Engagement
- Manage Transactions and Retail Sales
- Provide Operational/Maintenance Support to contribute to a clean and smooth studio experience
- Provide Studio Support and oversight to ensure Customer Experience
Core Responsibilities
- Direct a smooth and efficient flow at the front desk during class check-ins
- Actively promote and sell classes, memberships, workshops, trainings and retail offerings
- Be knowledgeable and able to educate clients about our class type offerings and retail products
- Work with MBO for all bookings and transactions, with a high degree of accuracy
- Compassionately hold boundaries and enforces studio policies
- Execute a multitude of cleaning/maintenance shift tasks, and upholding a clean, safe, organized and aesthetically pleasing studio and retail space
- Support management team by communicating and providing feedback regarding needs of the space
Job Requirements:
• 1 year experience in an office or retail environment
• High School or College Degree preferred
• Excellent communication skills
• A team player, who is dedicated and highly dependable
• Strong customer service abilities
• Available to work early mornings, evenings and weekends
Melt Yoga Studio currently has 1 location, providing a variety of yoga classes and membership options.
Melt Ambassador Benefits
- 30% off retail (full-price only)
- Unlimited free yoga classes
Location/Region: Ladera Ranch, CA
Brand Ambassador
El Cristiano Tequila -
Costa Mesa, CA
Lobby Ambassador
Marriott International -
Point, CA
Brand Ambassador
DIME Industries -
Irvine, CA