Imaging Services Assistant, Staff Relief - Flex, MRH: MRH - CT Scan

  

Summary:
Provides clerical and technical support for the department.

 

Detailed responsibilities:
• Manages electronic Imaging exam for timely interpretation, oversees interpretation workflow for Interpreting physicians. Performs audits for any un-interpreted electronic exams, or for any electronic files incorrectly stored.
• Communicates findings of Imaging exams to various caregivers, including verifying the transmission of critical findings.
• Creates electronic files for release of information to authorized individuals, including legal requests received via subpoena, using properly executed forms.
• Handles workflow in clinical imaging areas. Assists with coordinating patient flow to department, prioritizing and distributing work to technical staff under the guidance of leadership.
• Transports patients via wheelchair, stretcher, bed or neuro chair to designated sites as requested, including patients with oxygen tanks, intravenous pumps, drips, monitors and other equipment.
• Performs post-procedural duties including room clean up, and restocking supplies. Assists with inventory control.
• Assists staff with lift assists and repositioning of patients when needed.
• Greet patients, verify prescriptions, providers and schedule patients as needed; communicate with departments to facilitate efficient care.

Competencies and skills:
Essential:
• STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
• CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
• ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
• RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
• ADMINISTRATIVE SUPPORT: Provides secretarial and administrative support for leaders or departments.
• WORKLOAD MANAGEMENT: Manages completion of work assignments based on priority and due dates.
• PATIENT TRANSPORT: Provides transportation of patients and equipment from one area of the facility to another.
• ORGANIZATION SKILLS: Organizes work to achieve maximum efficiency.
• PATIENT AND FAMILY CENTERED CARE: "Provides Patient and Family Centered Care to patients, families, visitors and internal customers"
• PATIENT SAFETY - ANCILLARY/SUPPORT: Contributes to a safe patient care environment.

 

 

Education:
Essential:
• High School Diploma or Equivalent

 

Credentials:
Essential:
• BLS Certification
• BLS American Heart E-Card

Education equivalent experience:
Essential:
•

 

Other information:
Complexity of Work: Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action, customer service and basic computer experience.

Required Work Experience: No prior work experience required.

 

 

  

 

Organizational Profile:
Since the opening of the one-story, 100-bed Memorial Hospital in 1953, the South Florida community has benefited from caring and compassionate healthcare at Memorial Regional Hospital. Today, with 553 beds and as the flagship facility of Memorial Healthcare System, Memorial Regional Hospital is one of Florida’s largest and most sophisticated hospitals, offering leading-edge care and technologies. Services include:

• Medical and Surgical Services
• Emergency Room and Level I Trauma Center
• Memorial Cancer Institute
• Memorial Cardiac and Vascular Institute
• Memorial Neuroscience Institute
• The Family Birthplace
• Women’s Services
• Wasie Neonatal Intensive Care Unit

We are also home to a team of dedicated professionals, all of whom deliver nationally recognized, award-winning care. Memorial Regional Hospital has received Press Ganey’s Guardian of Excellence Award for Patient Satisfaction (Inpatient Behavioral Health) for three consecutive years, has been recognized by Truven Health Analytics as one of the nation’s 50 Top Cardiovascular Hospitals, and for the last seven years has received the Gold Plus Achievement Award from the American Stroke Association.

Disclaimer: This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification.