Program Manager - Recovery Learning Center

Description

COME BUILD HOPE WITH US!

MHP hiring a full time Program Manager to provide overall coordination of services of Delco Project Share and Connect-to-Permanency and mentor and develop the staff working there. Program Managers are responsible for assuring that the MHP values and philosophy of consumer choice; harm reduction and respectful concern are expressed in all aspects of team practice. Program Managers are also responsible for maintaining oversight to ensure that participants’ self-identified goals for recovery; rehabilitation and community integration are supported by appropriate services and best practices.

The position is located at 7200 Chestnut Street, Upper Darby, PA 19082, with an on-site schedule, Monday - Friday, 8:00 AM - 4:00 PM. As an MHP employee, you will have access to the following benefits:

• Generous Paid Time Off (Up to 44 paid days off per year!)
• Medical, Dental & Vision Insurance Effective on Day 1
• No Cost Life and Disability Insurance
• Flexible Spending Accounts
• No Cost Employee Assistance Program
• Retirement Plan with Annual Discretionary Employer Contribution
• Employee Referral Bonuses
• Tuition Reimbursement
• Federal Student Loan Forgiveness Program
• Continuous Growth & MHP Sponsored Training Opportunities

MHP is the proud recipient of Mental Health America's 2024 Platinum Bell Seal Award—an national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence!

WHAT YOU'LL DO

• Leads the overall service coordination consistent with MHP & regulatory guidelines; ensures adherence with all accreditation, certification and regulatory standards if applicable; establishes and implements operational procedures and monitors participant visits.
• Hires, trains, evaluates and develops staff in support of MHP and Recovery core policies, practices and principles; address and monitor the specific goals and assignments of each staff member by facilitating weekly one/one supervisory meetings.
• Ensures the development and implementation of recovery education classes and/or groups and activities.
• Develops and tracks outputs and outcomes for the Recovery Learning Center. 
• Cultivates and maintains working relationships with outside agencies, i.e. behavioral health organizations, healthcare providers, and other community organizations; attends professional meetings as required; engages with community to increase visibility in the community and generate referrals and partnerships.
• Reviews and approves employees’ electronic health record entries; ensures participant satisfaction through auditing and monitoring records, shadowing, etc.
• Gathers and provides data for outcomes and written reports requested by city, state, or federal funding sources. 
• Other duties as assigned to fulfill MHP’s mission.

Requirements

• Minimum of BA degree and two years of mental health experience or HS diploma and five years of mental health experience required. 
• Minimum of three years of management/supervisory experience required (including managing functions, processes, and/or people in a work, internship or volunteer setting).
• Credentialed as a Certified Peer Specialist is a plus.
• Knowledge of community resources and systems, financial/social resources, and experience in interviewing, assessment and implementation.
• Must possess basic computer skills to perform job duties including desktop computing, e-mail, time sheet management, electronic health records, internet research, etc. using relevant software.
• Must be able to work under pressure and meet deadlines and billable unit requirements, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• Ability to understand and effective manage a program budget.
• Strong skillsets in oral and written communication, cultural competence, interpersonal relationships and teamwork, attention to detail, customer service, time management, autonomy, problem solving and organization.
• Must possess a valid driver’s license.
• Must have access to a car to use for work on a daily basis. Must have automobile insurance coverage at the state requirement levels and current state registration.

***Effective November 22, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.***

Diversity matters! We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply. MHP is an equal opportunity employer and welcomes everyone to our team! If you need reasonable accommodation at any point in the application or interview process, please let us know.

ABOUT MHP

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities.

MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.