Lean Transformation Specialist

We’re a Little Different

Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.  

We don’t believe in jobs at Mercy, we believe in careers that match the unique gifts of unique individuals; careers that not only make the most of your skills and talents, but also your heart.

At Mercy, you’ll feel our supportive community every step of your day, especially the tough ones. We’re a team and love working that way. That team is expanding, and we currently have exceptional opportunities to help our communities grow.

Overview

As Sister, Catherine McAuley said: “The simplest and most practical lesson I know…is to resolve to be good today-but better tomorrow.” Mercy Fort Smith (MFS) is already on the road to virtual perfection. We affirm our core purpose – “Be the Change”, attain a cultural paradigm shift and make a difference to the community we serve. We believe to continuously carry on Mercy’s Legacy, to enrich people’s lives, to sustain our business and to advance the community we serve. We are dedicated to understanding our patient/family/community needs and goals to better serve them today and tomorrow. This is why we’re looking for driven, passionate and collaborative people to join our organization, because we believe that offering our patient/family/community the best service means bringing together the best people.
Job Summary
Are you ready to make an impact on the healthcare system and be an ambassador of continuous improvement? We are now seeking an experienced Lean Six Sigma (LSS) professional who has a drive and passion for healthcare and a commitment for creating best practices.
This position provides the unique opportunity to lead in the development and deployment of strategy and projects, to influence and inspire co-worker mindset and behavior across MFS. This role will actively engage with leaders and co-workers on continuous improvement initiatives to reach zero harm goal, eliminate waste, promote the “best-in-class” practice, maintain financial stability, and increase patient experience.
The selected individual reports to the Manager, Lean Strategic Deployment. The role will provide technical leadership and subject matter expertise to drive variability reduction, sustain process optimization and value delivery through the utilization of continuous improvement tools and methodologies. The selected individual in this role will especially employ LSS methodology and statistic analytics into the organization’s operations to accomplish strategic objectives, and will collaborate with leaders, process owners as a subject matter expert in the planning, designing, and completion of key projects and activities. Additionally, the selected individual plays and important role to providing cost saving and optimization program development across the organization that proactively supports business strategies as well as coaching process owners in the use of LSS system thinking and various scientific tools and standardized solutions and lessons learned across the MFS Healthcare System. As the Lean Transformation Specialist, you will actively support the organization’s operational excellence strategy to foster a culture of continuous improvement at MFS. Perform duties and responsibilities in a manner consistent with Mercy’s mission, value, charism and service standards.

Qualifications:

Because you’re committed to excellence, you understand the importance of being properly prepared for your role at Mercy. That’s why you’ll bring to your role the right set of qualifications:

• Education: Bachelor’s degree in Healthcare Administration, Business, Engineering, RN or related field required. Master degree is preferred. Must complete the Talent Plus Leader evaluation and achieve a passing score prior to placement.

• Certification: LSS Green Belt (GB) with minimum 2 years practicing continuous improvement or equivalent quality and process improvement certification (i.e., CPHQ) strongly preferred. Strong understanding of the value and application of LSS concept and methodologies. Prior experience leading large scale and cross functional projects a plus and wiliness to work towards LSS Black Belt (BB) is desired.

We’ll Support You at Work and Home

Our foundations are built on dignity and respect. Modern Healthcare Magazine named us as a “top 100 places to work.” We go out of our way to help people feel welcomed.  We offer day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds to benefit-eligible co-workers, including those working 48 hours or more per pay period!

What Makes a Good Match for Mercy

Compassion and professionalism go hand-in-hand with us, along with exceptional quality care. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We’re also collaborative and are not afraid to do a little extra to deliver excellent care – that’s just part of our commitment. If that sounds like a fit for you as well, we encourage you to apply.

Mercy has determined this is a safety-sensitive position.  The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.