Program Manager

Mercy Link LLC

Do you want to make a positive difference in someone’s life?

Join our team as a Program Manager overseeing Residential Group Homes!

Position: Residential Program Program

Location: Burnsville, MN with driving throughout the metro area required.

Wage: $21/hr

Schedule: Must be willing to meet the needs of the program by working flexible hours throughout the week. Program Managers are on call Monday through Friday along with a weekend on-call rotation.

MERCY LINK LLC provides person-centered services to people with Mental Illness, intellectual and physical disabilities in a variety of settings, including Residential Services, In-Home Services/semi-independent living assistance, and vocational services. Our mission is to provide services of the finest quality so that those we serve will be able to realize their dreams.

JOB SUMMARY:

The Program Director will provide quality assurance and strong program development to a variety of programs assigned to their caseload. Program Manager will carry a caseload of 1-2 residential programs. Program Managers are responsible for oversight of the Program Supervisors at each home. Managers provide supervision and coaching/mentoring/training to the managers and direct support professionals. As a Manager, you will be responsible for ensuring programming is being carried out as dictated by the team, annual/semiannual/quarterly reports and meetings are written and conducted. Additional job tasks include oversight of financial reporting, county/social security paperwork is completed, medication oversight, household needs are being met, auditing of program site and paperwork, etc. Program Managers are responsible for psychotropic medication monitoring at each program. Managers will assist in direct care as needed per program to support managers in filling openings. Program Managers have additional job duties as needed per oversight of the homes in compliance with Mercy Link LLC standards.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Supervision and training of Program Supervisors
• Attend and assist if needed monthly staff meetings, write and complete evaluations for Managers
• Direct care as needed per program needs
• Attend and if needed, lead, meetings with parents/guardians, teachers and/or work programs, and case managers
• Communication via meetings, phone calls, emails and text to team members
• Assist with the development and implementation of person-centered plans and outcomes including writing progress reviews and making recommendations to the team on changes
• Writing behavioral programming as applicable per person served
• Completion of person served paperwork in compliance with Mercy Link license requirements.
• Oversight of Manager in ensuring medical and dental appointments for person’s served are scheduled and completed. May attend these as needed per appointment
• Develop and connect with community resources to ensure successful community integration
• Oversight of Manager in ensuring SLS’s petty cash, person’s served petty cash and financial reports, weekend plans are completed and accurate
• Oversight of all psychotropic medication monitoring

SKILLS/ABILITIES:

• Writing skills adequate to write narrative accounts of daily events and emails to team members.
• Excellent communication with all team members via email, text, phone calls and in-person as dictated by each person’s team. Must be able to communicate with a variety of persons of different backgrounds and educational and life experiences.
• Great time management, problem-solving skills, and work ethic.
• Ability to multi-task and meet deadlines
• Must present a professional appearance and promote a positive work environment.

PREFERRED EDUCATION AND EXPERIENCE:

• Experience supervising staff in a social service field
• Certificate or Bachelor's Degree in human service related background.

Requirements:

• Must be at least 21 years of age
• Experience working direct care with individuals with intellectual disabilities and/or mental health diagnoses.
• Have a vehicle with current car insurance
• Experience with 245D licensing
• Experience in positive supports
• Experience with individuals with interfering behaviors (challenging behaviors) - physical and verbal behaviors
• Comfortable with personal cares and medical needs
• Experience in supervision in group homes
• Have an acceptable driving record as determined by Mercy Link LLC policy.
• Successful clearance from a DHS Background Study

Qualified candidates are encouraged to apply at https://mercylinkmn.bamboohr.com/hiring/jobs. Please contact HR Recruiting at 206-412-1275 for questions.

• Mercy LInk LLC is an Equal Opportunity Employer**

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday
• On call

Experience:

• Supervising Experience: 1 year (Preferred)

Work Location: One location