Account Lead (Remote)

LiveArea, a Merkle Company, is a global commerce services company. We combine business strategy, experience design and technology to help leading B2C and B2B organizations deliver exceptional commerce solutions worldwide. We are a diverse team with distinct interests, skillsets, and backgrounds collaborating across all facets of commerce. Together, we take pride in driving measurable and material value for our clients by leveraging our holistic commerce expertise within specific industry vertical markets.

The Senior Account Executive (SAE) maintains direct day-to-day client relationships, proactively manages expectations and solves problems. In this role, the SAE will take on many responsibilities which include supporting the Client Services team in selling new work, growing existing work and helping manage a portfolio of business. This person is driven to form and extend successful partnerships both within LiveArea and with clients. The SAE collaborates with the delivery teams to support ongoing direction. The SAE will participate in strategic discussions around a client’s brand, business and users.

Responsibilities include:

• Coordinates with clients and teams across several faceted solutions
• Understands how to monitor P&L and impacts decisions have on it
• Supports multiple accounts operational excellence
• Keen ear to listen for opportunities in order to engage the right team members for further support
• Actively maintains account plan for assigned accounts
• Understands the basics in a pitch process and able to support the teams in coordination
• Able to draft contracts for team reviews
• Proactively follows industry insights, digital commerce trends and technology advancements and thinks about how it relates to their clients.
• 4 years of digital/ecommerce experience which includes client coordination, team leading and operational support.
• Successful track record in owning and executing against previous responsibilities
• Experience working in a matrixed environment to build consensus and drive positive results

• Confident, positive, optimistic but realistic attitude. Strong work ethic in a team setting.
• Self-starter with the ability to execute and implement change
• Highly energetic personality to influence and motivate. Critical thinker both strategically and analytically.
• An innate ability to channel different points of view
• Able to establish and maintain excellent relationships and create credibility
• Demonstrate writing for proposals and/or client deliverables
• Able to operate independently at times
• Able to take direction from senior leadership and eager to learn and grow a diverse set of skills
• Unquestionable integrity and character that has demonstrated high moral and ethical behavior

Part of dentsu, dentsu international helps clients to win, keep and grow their best customers and achieve meaningful progress for their businesses. With best-in-class services and solutions in media, CXM, and creative, dentsu international operates in over 145 markets worldwide with more than 46,000 dedicated specialists. Follow us on social @dentsuUSA. Applicants from diverse or underrepresented backgrounds encouraged to apply.

The anticipated salary range for this position is $72,960-$105,600. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit https://dentsubenefitsplus.com/

Dentsu (the "Company") is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact dentsurecruiting@dentsu.com if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company to which you are applying.