Assistant Manager

Job description

Turn your office experience into an amazing opportunity with Merry Maids!
A national home cleaning company is currently looking for an outgoing, personable individual to help manage our house cleaning services in St Augustine. This is a full-time position working out of a professional office. We are looking for someone with 2-4 years of management experience to help lead and manage associates at an operation with a basic to moderate level of activity and complexity that includes service associates and/or sale associates. This individual will have an impact on day-to-day basic activities to achieve company goals and objectives. Deliver high-level customer service by directing and motivating staff to increase customer base and retention metrics to ensure top-line growth.

Overall Responsibilities:
1. Assist in managing service team. Reinforce service standards, directs the service department to ensure customer growth through retention increases.
2. Direct involvement with day-to-day sales activities within the company
to ensure top-line growth.
3. Ensures revenue and profit plans are achieved. Drive Plan revenue and profits. Drive Sales and Service Excellence.
4. Implement company programs, initiatives, and current operational guidelines.
5. Participate in recruitment, interviewing, hiring and training staff
6. Operate within company policies and procedures; create an environment that motivates associates to be successful.
7. Monitor regulatory compliance with state and federal agencies.
8. Direct marketing placement and effective results

9. Assist in managing day to day operations of local office

Benefits:
1. No nights or Sundays
2. 401 K Match
3. Paid Time Off
4. Preventative Health Insurance
5. Positive Environment
6. Stable Environment

Experience Requirements
* 2-4 years managing associates in a fast-paced environment preferred*
** Some experience in sales management. Preferred fields; Hospitality and Service Industry.
*Must have a vehicle available to use during work hours*

• Knowledge, Skills, and Abilities*

** Experience managing and leading assigned projects and associates
* Organization and time management*
** Written and verbal communications, including public speaking
* Group presentations and meeting management*
** Provide clear and concise feedback, performance management and coaching
* Attention to detail and analytical skills

** Skill with Microsoft Office applications (Word, Excel, Outlook, PowerPoint)

Salary is based on experience

Job Type: Full-time

Pay: From $1.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Ability to commute/relocate:

• Saint Augustine, FL 32086: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• First-Line Managers: 3 years (Required)

License/Certification:

• Driver's License (Required)

Shift availability:

• Day Shift (Preferred)

Work Location: One location