Lead Associate

Who are we?

MERS Missouri Goodwill’s mission is “Changing lives through the power of work.” MERS Missouri Goodwill provides a variety of programs and services to help support this mission. Some of the many programs and services offered are career counseling, skills training, education and literacy programs, employment services, and more.

If you have leadership experience and want to work in a place where innovation and teamwork come together to support an exciting mission, join the MERS Goodwill team as a Lead Retail Associate.

As a Lead Retail Associate, you are tasked with the great responsibility of providing customers with exceptional customer service, inspiring your associates to achieve maximum productivity, exhibit professionalism and strive to be error-free.

Primary Duties:

• Supervises directs Retail Associates (Dock workers, Cashiers, Possessors, etc.)
• Train employees within the designated period regarding their job duties and all aspects of their employment with MERS/Goodwill.
• Ensure that Lead Associates & Retail Associates are performing all their essential/primary functions.
• Coordinates and/or makes daily bank runs and ensures accuracy of deposits and change orders.
• Notifies management immediately of any Cash Register and / or operating issues.
• Ensures employees complete all required training within the designated period.
• Oversees store operations, resources and budgets for the retail store and ensures all goals are met or exceeded.
• Must cooperate with all LP and/or HR Investigations.
• Performs opening and closing procedure, monitors and orders supplies for the store as needed.
• Must read, follow, and model all agency policies and procedures.
• Reviews store sales regularly to identify areas of opportunity.
• Performs other duties as assigned.

Benefits at MERS Goodwill

• Monthly bonus potential up to $500
• Immediate date of hire individual and family medical benefits.
• Individual and family dental and vision benefits after 30 days of employment.
• Employee store discount
• Vacation, paid holiday, funeral leave, and sick leave accrual begins within date of hire and 90 days of employment.
• Flexible Schedules
• Career Growth Opportunities

Required Qualifications:

• High School Diploma, GED or Equivalent. One (1) year of Retail Store sales experience. (No management experience required will train).
• Must be able to read (English) at a sixth-grade level or higher, perform all required mathematical task with accuracy. Must communicate effectively in English, both in written form and verbal communications.
• POS and computer experience using Microsoft Suite applications is preferred.
• Position requires the ability to manipulate the entire facility (Warehouse area included) have sensory abilities in the following areas: Vision, hearing and speaking. Must be able to Lift 40 pounds, with full range of motion including, bending, lifting and twisting, pulling and pushing (Managers are required to operate pallet jacks, etc.).
• Must be able to stand for an extended period (up to 4-hours) and work in extreme temperatures. (Managers are required to assist/work outside dock area as needed). Must be able to tolerate extreme dirt, dust, lint, dyes and common cleaning chemicals.
• Must have a valid State Driver's License, and Insurance (Must be maintained during entire tenure). Must have personal vehicle and wiliness to use same for company business such as Bank Runs and attending off-site meetings.

MERS/ MO Goodwill considers applicants for all positions without regard to race, color, religion, sex, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

The inclusion of any unsolicited information may lead to the disqualification of the application.