What are the responsibilities and job description for the Concierge-Mirador position at METHODIST RETIREMENT COMMUNITIES?
Job Details
Mirador Retirement Community is a upscale retirement community offering independent living, assisted living, and memory care services to seniors. Sponsored by MRC (Methodist Retirement Communities), we currently serve 2,000 residents in 8 senior living communities across Texas.
If you are friendly, well organized and committed to providing extraordinary service; We would love to hear from you! Our concierges have the ability to make every resident, family member and visitor that comes into our community, feel welcome. If you are looking for a rewarding position and a great company culture, we urge you to apply!
Job description
- Ensures everyone that walks into the Mirador lobby has an extraordinary customer service experience.
- Greets all visitors in an enthusiastic professional manner.
- Answers all incoming calls on the main phone line and conveys a smile in his/her voice on every call.
- Signs for all deliveries and promptly calls employees/residents receiving packages.
- Establishes rapport with residents, guests and employees; demonstrates a high level of friendliness and professional maturity in all interactions.
- Assists residents with scheduling transportation services and enters work order requests.
- Monitors emergency response system and the fire alarm panel.
- On an occasion, respond to resident pull cord emergencies.
- Other duties as assigned by supervisor.
Requirements:
- Availability to work full-time
- Ability to drive a minivan occasionally (no special license requirements)
Salary : $22,400 - $28,400
