What are the responsibilities and job description for the EXPO position at Metro Services, LLC?
Position Description:
We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, simply delicious defines our food and 100% Guest Satisfaction is our main priority. We dont just speak about our culture we live and breathe it every day its who we are!
The Expeditor (Expo) ensures that all kitchen orders are prepared in a timely manner and according to menu and customer specifications. The Expo coordinates the pace and flow between the kitchen and the Servers.
We have:
- Flexible Schedules
- BOH Shift Meals/FOH Meal Discounts
- Meal Discounts for Friends/Family
- Paid Vacation (after 1 year)
- Competitive Benefits (after 1 year)
- Free Tele-Medicine through First Stop Health (after 1 year)
- Referral Bonus ($250 per referral, no limit)
- Perks at Work (over 30,000 discounts on purchases for travel, fitness, auto, event tickets & more)
- Long-term Career Growth
- A great Team that is ready for you to join!
You have:
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Skills to coordinate and manage the pace and flow between the Servers and the kitchen
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Attention to detail to monitor ticket times and communicate with cook line to assure prompt delivery of orders
- A commitment to ensure that all orders are prepared according to the Guests specifications and follow the Metro
- Diner recipes and menu
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The ability to immediately notify management of any item that needs to be recooked and run to a table
- The capability to call for food runners to ensure food gets to the table in a timely manner
You might also have:
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Experience as a Expeditor in a fast-paced work environment
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Working experience with reading a KDS screen and an understanding of ticket items
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Organizational skills to maintain contact with the kitchen, Managers, and Servers to ensure that dining details are handled properly and Guests concerns are addressed
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The ability to diffuse stressful situations through a calm, thoughtful demeanor
The desire to work with servers, food runners, and bussers to ensure efficient operations while focusing on Guests needs
