HOST

Metro Services, LLC
Chesapeake, VA Full Time
POSTED ON 6/15/2024 CLOSED ON 8/13/2024

What are the responsibilities and job description for the HOST position at Metro Services, LLC?

Position Description:

We are looking for friendly folks like you to join our team! Metro Diner is known for warm, welcoming service, familiar faces, and award-winning food. At Metro Diner, simply delicious defines our food and 100% Guest Satisfaction is our main priority. We dont just speak about our culture we live and breathe it every day its who we are!

A Host is a personal representation of the overall hospitality and quality of the restaurant. It is of utmost importance for you to make sure each Guest receives a cheerful and sincere greeting. You must also make sure every Guest is sincerely thanked and invited to come back and dine with us.

We have:

  • A great team thats waiting for you to join!
  • A family-oriented business model
  • Competitive benefits
  • Paid vacation
  • Long-term career growth


You have:


  • A genuine SMILE!
  • A commitment to ensuring that Metro Diner presents a positive image through warm welcoming and sincere thanks as Guests depart
  • The people skills to calmly and professionally communicate with Guests, Team Members, and Vendor Partners
  • The ability to seat Guests at tables as quickly as possible
  • The understanding of how to accurately record Guest names on a wait list
  • The efficiency to answer the telephone by the second ring
  • Organizational skills to keep the front of the diner tidy and attractive




You may also have:


  • Experience as a Host in a fast-paced work environment
  • Working experience in providing accurate wait times to Guests
  • Poise and grace to handle Guests questions and complaints about wait times
  • Familiarity with sound systems to call Guests and headsets to communicate with Team Members
  • The motivation to work with servers, expo, and bussers to ensure efficient operations focusing on Guests needs
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