Medicare Broker Manager

POSTED ON 2/26/2021 AVAILABLE BEFORE 8/25/2021
MetroPlus Health Plan Hired Organization Address New York, NY Full Time

Job Posting for Medicare Broker Manager at MetroPlus Health Plan

About NYC Health + Hospitals

MetroPlus Health Plan provides the highest quality healthcare services to residents of Bronx, Brooklyn, Manhattan, Queens and Staten Island through a comprehensive list of products, including, but not limited to, New York State Medicaid Managed Care, Medicare, Child Health Plus, Exchange, Partnership in Care, MetroPlus Gold, Essential Plan, etc. As a wholly-owned subsidiary of NYC Health + Hospitals, the largest public health system in the United States, MetroPlus’ network includes over 27,000 primary care providers, specialists and participating clinics. For more than 30 years, MetroPlus has been committed to building strong relationships with its members and providers to enable New Yorkers to live their healthiest life. 

Position Overview 

The Medicare Broker Manager, under the direction of the Medicare Sales Director will be accountable for driving and achieving company defined distribution channel sales goals and objectives.  Responsible for the execution of marketing strategy impacting the recruitment, onboarding, engagement production and compliance adherence of assigned independent agent/broker base.

  • Broker Agency Recruitment
  • Overall Agency Management
  • Coordination of Agent Oversight (Marketing)
  • Application Auditing
  • Facilitating Agent/Broker Training
  • Field Monitoring and Secret Shopping of Agents/Brokers 

Job Description

  • Provides strategic sales leadership to expand and maintain business relationships with existing large, complex accounts.  
  • Meets growth sales production, retention, and profitability objectives for assigned book of business.  
  • Develops and executes a comprehensive strategic plan which results in increased sales and maximized profitability by maintaining and expanding penetration  existing products and cross-selling other MetroPlusHealth products.  
  • Updates external constituents on MetroPlusHealth capabilities to create business opportunities and/or enhance the perception and understanding of MetroPlusHealth capabilities.  
  • Delivers organized, polished presentations of solutions, with benefits tied to the constituent’s business needs.  Identifies and capitalizes on emerging trends in the marketplace by participating in community and industry events as a MetroPlusHealth representative.  
  • Builds and maintains productive relationships with plan sponsors and brokers/consultants.  
  • Reaches senior levels within a customer/consultant organization and tailors message to effectively engage senior executives.  
  • Shares relevant industry and competitive data within and across business units and segments to support the development of new product initiatives.  
  • Mentors and supports service team, peers, and sales team.

Minimum Qualifications

  • 7-9 years industry experience with complex national sales and/or client management.
  • Bachelor’s degree or equivalent experience. 
  • Excellent data entry skills.
  • Excellent communication skills
  • Professional, pleasant phone manner, courteous.
  • Good organizational skills and manages time well. 
  • Able to work independently, efficiently, and cooperatively with others; self-starter

Licensure and/or Certification Required

  • Active NYS DFS Health & Accident License

Professional Competencies

  • Integrity and Trust
  • Customer Focus
  • Functional/Technical skills
  • Written/Oral Communication

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