What are the responsibilities and job description for the Field Service Technician position at Metropolitan Staple Corp.?
Field Service Technician
Job Summary.
We are a growing distributor of nailing and stapling equipment, fasteners and accessories and are seeking out the best person to join our team to service our New Jersey customers.
Job Description:
We are looking for a customer service oriented candidate to repair pneumatic nailers and staplers in one of our service vans at customer locations in New Jersey.
Responsibilities and Duties
- Technician will be doing service calls repairing pneumatic nail guns and staplers throughout New Jersey at customer locations.
- Exhibit a professional demeanor and promote goodwill between the company and customers by providing quality service and checking on all customer needs.
- Responsible for ordering, tracking and organizing parts inventory on service vehicle.
- Effectively evaluate equipment for repair, perform appropriate, cost- effective quality repairs.
- Submit accurate and timely electronic work orders on company provided iPad.
- Accurately record time spent and parts used for each job.
- Maintain clean and organized vehicle at all times.
- Technician responsible for regularly scheduled vehicle PM including oil changes and inspections.
- Communicate regularly by phone and in person with team members, parts representatives, and customers.
- Adhere to all safety regulations, company policies, and customer safety and housekeeping guidelines.
Qualifications and skills
Team player with a Positive Attitude and excellent customer service skills.
Flexible hours, manage your own schedule, get the job done.
Prior experience with pneumatic nailers and staplers is not necessary. We will train qualified candidate at our Springfield, NJ location.
- Must have clean NJ driver's license and be able to produce a clean 5-year DMV abstract at time of interview
Must be an independent, self-starter with strong mechanical and organizational skills.
Able to read schematics and have strong mechanical aptitude.
Working knowledge of Spanish is helpful but not required.
Benefits
Medical benefits
401K/matching
$250.00 Sign on bonus after completing 90 days
Paid holidays and sick days
Company vehicle used for service and delivery
Company uniform, safety boots, PPE
Company phone and iPad
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental Pay:
- Signing bonus
Education:
- High school or equivalent (Preferred)
Work Location: Multiple Locations