Sales Associate

Meyer Ace Hardware - 15208
Gaylord, MI Full Time
POSTED ON 5/13/2023 CLOSED ON 8/16/2023

What are the responsibilities and job description for the Sales Associate position at Meyer Ace Hardware - 15208?

Position Summary:
Meyer Ace Hardware is a fourth-generation owned retail hardware business that prides itself in servicing our customers and the community in which we live. Sales associates are responsible for engaging the customer, determining their needs, making suggestions, and solidifying your relationship with the customer. We are looking for individuals with an outgoing personality with a helpful attitude to join our award-winning team.

Essential Duties and Responsibilities:
  • Execute daily operational, day-to-day goals and priorities assigned by management
  • Cooperate with others, work well as part of a retail team and share ideas for improvement with management
  • Assist customers with finding the product they need; make suggestions to the customer on what product to use based on their needs
  • Solidify relationships with customers in store by learning their names and asking about the variety of projects they work on.
  • Learn and master the Ace S.A.L.E.S. process
  • Promote the Ace Rewards program to all customers, describe the Ace Helpful Promise(s) and use the Magic Question
  • Help unload incoming trucks and put away merchandise in proper locations
  • Remove promotional bin tags from displays and price tags following sales events, flyers, etc.
  • Restock merchandise displays as needed
  • Handle special orders for all non-stock items and code in the system appropriately
  • Maintain awareness of all promotions and advertisement
  • Use of a two-way radio is imperative to maintain high customer service levels and improve associate communication
  • Participate in online and/or in person trainings
  • Assist in the training and development of peers
Required Knowledge, Skills and Abilities:
  • Must be a self-starter and motivated to independently complete tasks
  • Able to communicate professionally with customers and team members
  • Skilled at providing prompt, friendly and attentive customer service
  • Strong organizational skills with a passion for details
  • Knowledge and experience of various departments is strongly desired
  • A continuous pattern of regular and prompt attendance is required
  • Availability must be flexible including weekends and holidays
  • Must be able to stand for extended periods of time, walk, reach and bend to perform essential job duties
  • Being able to lift up to 40 pounds is critical

Salary : $23,600 - $29,800

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