What are the responsibilities and job description for the Housekeeping Scheduling Clerk - Full Time (Beau Rivage) position at MGM Resorts International?
VACCINATION REQUIREMENT: MGM Resorts now requires that all new hires who do not exclusively work from home to provide proof of vaccination against COVID-19 before beginning work effective August 30, 2021 (excluding hourly employees for properties located in Michigan, Mississippi, New Jersey or Ohio).
Location:
Biloxi, MississippiPOSITION SUMMARY:
It is the primary responsibility of the Scheduling Clerk to ensure sufficient employees have been scheduled to cover all shifts; while providing clerical support for the department. All duties are performed in accordance with department guest service standards and MGM Resorts International policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Post schedules outside the Department Office on daily basis
- Ensure department personnel are scheduled appropriately and in accordance with demands as well as any special projects
- Make recommendations for adjustments to staffing levels
- Remove employees from schedule if they are not available for their scheduled shift
- Call in additional employees when there are not a sufficient number of employees to work the current schedule
- Obtain approval before notifying an employee of requested time off and before scheduling overtime
- Schedule floating holidays, vacations, leaves of absences (LOAs), and other time off for staff
- Coordinate with the Manager all schedules for Light Duty employees
- Complete payroll exceptions on a daily basis
- Perform other job-related duties as requested
KNOWLEDGE, SKILLS, AND ABILITIES:
- Able to effectively communicate in English, in both written and verbal forms
- Ability to read and write proficiently to evaluate reports, correspondence and statistical information
- Proficiency of computer software to include Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e. telephone, copier, fax machine
- Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts
MINIMUM REQUIREMENTS:
- High school diploma and equivalent
- One (1) year related experience in a related position
- Work varied shifts, to include weekends and holidays
PREFERRED:
- Experience working in a similar resort setting