Accessible Technology Coordinator

$57000 - $70000

40

Manages the day-to-day operations of the AccessMU Center, and develops, documents and implements policies, procedures, and best practices relating to service delivery of accessible text production, captioning services, and assistive technology (AT).

Operations:
1. Directs the timely flow of accessible text, alternative media production, and captioning services.
2. Responsible for monitoring and fulfilling captioning requests from faculty for students who are eligible to receive this accommodation, as well as the campus community.
3. Installs, operates and troubleshoots assistive technology, including but not limited to printers, scanners, braille embossers, specialized communication devices, and software.
4. Responsible for hiring, onboarding, and supervising student employees.
5. Researches current trends in assistive and campus technology; surveys students’ technological needs; researches and purchases technology; and participates in strategic planning for the AccessMU Center.
6. Prepares reports using data from Miami’s electronic case management system.
7. Maintains the AccessMU website, physical equipment, and software inventory.

Advisory:
1. In collaboration with the Miller Center for Student Disability Services, develops, documents, and implements policies, procedures, and best practices relating to accessible text, captioning, and assistive technology.
2. Recommends appropriate assistive technology, hardware, and/or specialized software based on the evaluation of the client’s needs.

Additional:
1. Actively promote a customer-oriented approach throughout IT Services.
2. Participate in professional development activities.
3. May occasionally teach one credit-bearing course, per semester, on an as-needed basis and with division approval.
4. Perform other related duties as required or assigned.

Training:
1. Provides assistive technology training and support to the Miller Center for Student Disability Services, the Rinella Learning Center, Human Resources, as well as for students, faculty, and staff who use assistive technology.
2. Develops and presents training to teach students how to learn more efficiently by using assistive technology aimed at strengthening individualized student learning.

• Master’s Degree in Communications, Rehabilitation Counseling, Educational Psychology, Psychology, or Social Work.
• Advanced knowledge and experience with assistive technology devices and implementation strategies.
• Knowledge and experience with website design, including basic knowledge of HTML and CSS and the Web Content Accessibility Guidelines 2.0.
• Knowledge and experience with Universal Design for Learning.
• Experience using an electronic case management system.
• Working knowledge of applicable federal and state laws, policies, regulations and standards (Americans with Disabilities Act Amendment and Section 504).
• Knowledge and experience with computer and assistive technologies; disability practices and procedures.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate information with attention to detail and accuracy.
• Evidence of success in a teamwork environment.
• Ability to develop and deliver specialized professional consultations and training on assistive technologies.
• Excellent written and verbal communication skills.
• Customer service skills; including diplomatically, patiently, and successfully handling complaints, problems, questions, conflicts, and suggestions.
• Ability to prioritize and work on multiple projects.
• Accessibility certifications through organizations such as IAAP (International Association of Accessibility Professionals).

See Minimum Qualifications.

Miami University recognizes that technology enables us to find new ways of providing first-class service and workplace flexibility. This position is approved for hybrid remote work. We intend to hire someone who resides in Ohio, Indiana or Kentucky. Should a candidate currently reside outside of these states, relocation would be expected by date of hire. Remote work is a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Yes