What are the responsibilities and job description for the Client Relationship Manager position at Micron Technology?
Our vision is to transform how the world uses information to enrich life for all. Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.
Serve as primary Client Relationship Manager (CRM) for the assigned entities (functional or business unit); communicate requirements to business unit leaders; manage demand to ensure Global Workforce Real Estate and Facilities (GWREF) meets their responsibilities within the vendor relationships.
Responsibilities:
Be the voice of the customer to the Lines of Business (LOB) on all GWREF related issues globally in support of regional delivery teams.
Lead corporate strategy development and manage all large scale, multi-regional strategies.
Ensure the LOBs results, expectations, and goals are defined by being able to translate business needs into applicable actions for GWREF.
Manage expectations for LOBs to ensure that GWREF achieves partner satisfaction goals.
Adjust and monitor business and operational plans as business needs change. Help solve business and functional issues and problems.
Assure appropriate GWREF resources are available to meet the demands of the business.
Work with Real Estate Platform Leads to manage Micron and client expectations and manage any changes to the support agreements.
Support the global forecast of business demand for 3 to 5 years. Including GWREF resources in sufficient detail to predict space and service requirements.
Demonstrates leadership and executive presence to build strong relationships. Educate and influence business leaders through timely, relevant, thorough, and tailored communication that demonstrates an ability to balance the needs of the business with the solutions and timeframe that GWREF can provide.
Navigate ambiguity, deal with constant change, and take measured risks. Approach situations with an open mind and consider all angles of a problem and evaluates solutions from multiple perspectives.
Leverage strategically broad expertise in GWREF subject matter and in-depth collected knowledge from all subject-matter-experts to act as a single point of contact to senior business leaders for GWREF-related strategy and execution.
Skills and Education Requirements:
7 years of experience in Corporate Real Estate/Facilities or related field
University 4-year degree within a relevant field–prefer Finance, Business, Customer Service, Real Estate, etc.
Advanced degree in Business, Finance or Real Estate desirable.
Global perspective.
Demonstrated ability to communicate effectively at all levels of the company verbally and in writing.
A history of strong collaboration and complex problem solving.
Demonstrated ability to work in a fast-paced environment and to deal with ambiguity and change
About Micron Technology, Inc.
We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.
To learn more, please visit micron.com/careers
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
Please note that in order to assist in providing a safe and healthy workplace for all Micron team members, new employment offers for jobs based in the U.S., Singapore and Malaysia are contingent upon the applicant’s provision of a copy of their COVID-19 vaccination document to Micron on a confidential basis prior to their scheduled start date confirming that they have completed the COVID-19 vaccination process, subject to any written request for medical or religious accommodation and to the extent permitted by applicable law.
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