What are the responsibilities and job description for the Front Desk Agent position at Microtel Inn & Suites?
```Job Overview: We are seeking a detail-oriented and reliable Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of financial transactions and providing exceptional guest service during the overnight shift. If you have a passion for hospitality and enjoy working in a fast-paced environment, we would love to hear from you. Responsibilities: - Perform nightly audits of financial transactions to ensure accuracy and completeness - Verify the accuracy of guest accounts by reconciling charges and payments - Prepare and distribute daily reports to management - Assist guests with check-in and check-out procedures - Handle guest inquiries and resolve any issues or complaints in a professional manner - Maintain a clean and organized front desk area - Collaborate with other hotel staff to ensure smooth operations during the overnight shift Qualifications: - Previous experience in the hospitality industry is preferred - Strong customer service skills with the ability to handle difficult situations calmly and effectively - Excellent verbal and written communication skills - Proficiency in using computer systems, including reservation software and Microsoft Office Suite - Bilingual or multilingual skills are a plus - Knowledge of front desk operations, including phone etiquette and phone systems Benefits: - Competitive pay based on experience - Opportunities for career growth within the hospitality industry - Employee discounts on hotel stays If you are a dedicated individual with a passion for providing exceptional guest service, we encourage you to apply for the Night Auditor position. Join our team and contribute to creating memorable experiences for our guests.```
Job Types: Full-time, Part-time
Pay: $11.00 - $11.50 per hour
Expected hours: 25 – 40 per week
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Morning shift
- Night shift
- Overnight shift
Ability to Relocate:
- Cartersville, GA 30120: Relocate before starting work (Required)
Work Location: In person
Salary : $11 - $12
