Patient Experience Coordinator

POSTED ON 1/14/2021 AVAILABLE BEFORE 7/13/2021
MID-ATLANTIC DENTAL MASTER Hired Organization Address Tega Cay, SC Full Time

Job Posting for Patient Experience Coordinator at MID-ATLANTIC DENTAL MASTER

Job Details

Job Location:    Fort Mill - Tega Cay, SC
Position Type:    Full Time
Salary Range:    Undisclosed



What if you could be rewarded for doing what you love, with a team that supports you, in an environment where there is a shared passion for quality patient care?  We are looking for an enthusiastic patient experience coordinator that loves building and maintaining positive relationships with patients. Your primary role is to provide exceptional patient experience, while being the key player in the smooth flow of the office. As a valued member of the family, we will support you, and invest in you and your future with medical, dental, vision, 401k, paid holidays, and many other benefits! We believe in the value of talented people, and we aim to craft an environment that engages you professionally.


  • Greet and check-in patients with a smile
  • Manage, confirm, and schedule appointments for optimum patient flow
  • Answer phones and troubleshoot any patient questions
  • Present treatment plans and financial options including Care Credit
  • Collect payments and co-pays
  • Ledger Review, Verify insurance
  • Engage patient in marketing initiatives
  • Other duties as assigned by the Office Manager


  • Minimum of high school diploma or equivalent required
  • Experience with Denticon preferred
  • Marketing experience
  • Customer service focused
  • Excellent time management and organizational skills
  • Insurance verification experience
  • Experience with Microsoft Excel

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