This position is responsible for coordinating library operations to facilitate the delivery of excellent customer service to library members and other users.
ESSENTIAL FUNCTIONS
This position is primarily accountable for:
- Ensuring patrons are members of the library and that dues are current prior to allowing the use of the library or receiving library services;
- Preparing library document check-outs for members, entering basic data for individual document identification on the check-out sheet and ensuring the documents are eligible for check-out;
- Accurately accounting for documents being checked-in/returned;
- Ensuring returned documents from check-outs and internally-pulled library documents placed on top of file cabinets are filed/refiled accurately and on a timely basis and the library is kept as neat and organized as possible;
- Filing documents new to the library received from external sources including Oklahoma Corporation Commission (OCC) logs, and donations.
- Assisting with retrieving, or shipping to members requested information (logs, scout tickets, etc.);
- Assisting members with the retrieval of online production data through subscribed sources;
- Assisting members with use of equipment (copiers, scanners, plotters, printers, etc.);
Additional Duties and Requirements:
- Ensure library patrons are greeted in a friendly, professional and welcoming manner as they enter the library.
- Getting new OCC logs from IT staff for filing.
- Assisting CEO with opening daily mail & keeping a log of incoming money.
- Manage library database to ensure membership data is current & available
- Manage email address list for library members – send out library-related information
- Post announcements on Linked In and Facebook
- Other duties, as assigned.
SKILLS & ABILITIES
Education: Associates degree required. Bachelor’s degree preferred.
Experience: 1-2 years of experience in an office or library environment preferred.
Computer / Equipment Skills: Proficiency with Outlook and Microsoft Office Software (Word, Excel required, and PowerPoint, preferred), with ability to learn and be proficient in others, as needed. Ability to learn and be proficient in the operation of a variety of office equipment (Printers, Copiers, Scanners, Plotters, etc.).
The ideal candidate will have the following traits:
- Action Oriented - Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
- Customer Focus - Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
- Decision Quality - Makes good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions.
- Functional / Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
- Peer Relationships - Can quickly find common ground and solve problems for the good of all; can represent his/her own interests and yet be fair to other groups; can solve problems with peers with a minimum of noise; is seen as a team player and is cooperative; easily gains trust and support of peers; encourages collaboration; can be candid with peers.
- Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn’t stop at the first answers.
- Time Management - Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities.
WORK ENVIRONMENT:
Work environment is a climate-controlled office environment.