What are the responsibilities and job description for the Senior Product Manager position at MidFirst Bank - Default?
Can you see yourself enjoying the challenge of developing best in class financial products, leading and managing key projects, and impacting growth and profitability? The Product Manager position is an essential position on the Retail Product Management team, and is responsible for developing, executing and tracking new and existing strategies to grow their product lines. This position will report to the Director of Retail Product Management, and will lead strategies related to growing and maintaining consumer products portfolios such as Checking, Savings, Certificate of Deposit, Home Equity Loans and Line of Credit and Debit Cards.
At MidFirst, you will be part of a company that attracts and develops the highest quality people and rewards superior performance. MidFirst Bank occupies a rare position with the banking industry. We are the largest privately owned bank in the United States. This combination of size and private ownership allows us to deliver an environment that is true to our values and provides our employees the best opportunities for success. While our portfolio of services competes with larger banks, our people and culture truly define the MidFirst difference.
The successful candidate must:
- Think outside the box and develop ideas, strategies and products for Retail Banking
- Partner with internal departments to develop and execute marketing campaigns and promotions
- Evaluate and conduct research and analysis to develop and present recommendations related to product, pricing, promotions and existing partnerships to various levels within the organization, including executive management
- Manage projects related to products, new development, existing changes, and related compliance and or regulatory changes
- Be a subject matter expert on products, pricing, competition and customer trends to identify opportunities to produce best in class products and customer experience
- Lead cross-functional internal teams, including Operations, Compliance, Legal, Risk, Marketing and Digital departments to deliver new or updated products and promotions.
- Partner with external partners to integrate new products or services, including contract negotiations, risk assessments and relationship management
Additional responsibilities include:
- Develop strategy to increase product production and portfolio growth
- Evaluate current product offerings for improvements and efficiencies
- Evaluate, negotiate and manage all programs for assigned product lines
- Research, design and propose new products, based on industry research, data driven analysis, financial modeling and customer experience
- Clearly communicate business requirements and lead cross-functional team in product set up
- Work directly with marketing to position and promote product lines, as well as manage and monitor customer segments
- Work directly with front line sales force to promote assigned product lines. Includes promotion and product training, problem solving and proactive outreach for efficiencies and improvements
- Work directly with digital channel administrators to enhance online and mobile customer experience and engagement
- Present detailed analysis of customer trends and opportunities to management
- Must have the ability to manage all aspects of projects independently, from creation, tracking, communication to achieving deadlines
- Extreme attention to detail and compliance with business processes and applicable regulations
- Perform miscellaneous duties and ad hoc reporting as assigned
Position Requirements:
- Bachelor’s degree required in the areas of Finance or Accounting; MBA and/or CPA strongly preferred
- 5 years of experience in product management or general project management in the Banking or Financial industry
- Ability to work both independently and contribute to team structure
- Experience in working and leading cross-functionally with a wide breadth of stakeholders, including users, developers, business leaders and executives in order to generate buy-in for product direction
- Experience in developing and implementing a product roadmap
- Excellent written and verbal communication
- Demonstrated experience in creative thinking and problem solving
- Self-motivated
- Ability to thrive in a fast-paced environment, managing several projects and tasks concurrently
- Keen attention to detail and highly organized
- Strong presentation skills
- Advanced proficiency in Microsoft Office suite – Word, Outlook, Excel, PowerPoint
