What are the responsibilities and job description for the Office Helper position at Midland Division?
Essential Functions:
This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
- Manage office communications and processes while the Director of Operations is not in the office. Independently carry out assignments and instructions.
- Provide general support to all visitors.
- Compose and prepares daily correspondence, prioritizing responses necessary.
- Answer calls; take messages and route correspondence with impeccable customer service to both outside and inside customers.
- Provide administrative support in an organized and timely manner. Work with assigned supervisor or department. Manage schedules, calendars, email and meetings as assigned by supervisor.
- Maintain an orderly and accurate filing system.
- Maintain confidentiality at all times.
- Multitasking and the ability to prioritize daily workload for ones self and the assigned supervisor or department. Maintains bring up files for specific projects, including OSHA compliance and documentation, record-keeping and scheduling mandatory trainings.
- Manage special projects for assigned superior.
- Handle complaint calls in the absence of assigned supervisor.
- Speak at public/professional functions as assigned.
- Other duty’s as assigned.
Minimum Qualifications:
The requirements listed below are representative of the minimal education, experience, certifications, skills, and/or abilities required for this position.
Education & Experience:
- Associates degree or higher preferred
- Three years’ experience supporting an Office.
Skills/Abilities:
- Ability to speak, write and understand English in a manner sufficient for effective communication with leadership and field personnel.
- Maintain strict confidentiality
- Ability to prioritize work
- Attention to detail and organizational skills
- Excellent written and verbal communication skills
- Excellent research and problem solving skills
- Knowledge of office management procedures
- Proficiency in MS Office (MS Excel and MS Powerpoint)
- Be a self-starter
Supervisory Responsibility:
None
Physical Requirements:
The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job.Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.
- Speaking, hearing and vision ability, and excellent manual dexterity to be able to perform office tasks.
- Sitting up to seven (7) hours per day
Travel:
Travel is rarely needed in this position. But could be needed at times.
Working Conditions:
Work is performed in a typical office environment.
Full-time position; may require some weekend and evening work.
All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.
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